We stopped here with a large group while travelling, and the place turned out to be a pleasant surprise. The restaurant is very neat and well-maintained, with enough space to sit comfortably. The added convenience of parking right in front made things much easier for us.
The food was genuinely tasty—flavours well balanced, portions good, and everything served fresh. For the quality, the pricing is quite reasonable too.
Service, however, could be improved. While most of the staff were okay, the person taking our order seemed quite grumpy, even though it wasn’t a busy time. It did affect the mood a bit. Also, they were slow to clear tables once customers left, so our group had to wait before getting a clean spot.
Another small downside is that they don’t serve desserts, tea, or coffee, which would have rounded off the meal nicely.
Overall, a good stop for tasty non-veg food with clean surroundings and fair pricing. A little more friendliness and quicker clearing of tables would make the experience excellent.
Pathetic Customer Service
Extremely poor service. The staff behaves as if they are giving food for free rather than serving paying customers. There is absolutely no attention given to customers waiting for takeaway orders.
I ordered chicken curry and two porottas and waited for nearly 20 minutes. After that, when I asked about my order, I was told that the chicken curry was over and was asked to take beef curry instead. Is it the staff’s decision to decide what a customer should eat?
When I refused, I was told it would take even more time. I then asked for a refund, and the person went inside the kitchen, came back, and again asked me to wait—without any clear explanation or apology.
Food quality may be good or bad, but the customer service is absolutely pathetic. Attaching a photo of the so-called “customer-friendly” person at the reception.
Elizabeth George
4 months ago
★★☆☆☆
Waiters are not good. There service is very bad. They don't know how behave to customers.
I paid bill amount but I didn't receive balance amount. I asked him but he is saying like he took. It is not good habit. If we giving tip that's fine. But he is taking. Per day he took like this how he will earn per day with salary.
Very bad staff and service.