ChatFood alternative for restaurants (2026)
Updated October 21, 2026
Short answer: ChatFood was a Gulf social-ordering product — WhatsApp and Instagram ordering, order-and-pay at the table and loyalty — and it was acquired by Deliverect on 10 May 2023. Its capabilities were folded into Deliverect Direct, so ChatFood no longer sells as a standalone product. If you want a ChatFood-style WhatsApp ordering experience on your own number, with your own delivery riders, 0% commission on direct orders and a free plan, Menuthere is the closest fit. This page explains what happened to ChatFood and the best alternatives today.
Facts checked 21 October 2026.
In short
- ChatFood is now part of Deliverect (acquired May 2023), inside Deliverect Direct.
- Best alternative for WhatsApp ordering on your own number, with your own riders and 0% commission: Menuthere.
- If you also need delivery-app aggregation into a POS: that's Deliverect's core product, not ChatFood's old role.
What happened to ChatFood?
ChatFood described itself as a leader in social-media ordering, order-and-pay at table and loyalty, and was an official Meta business partner with integrations on Instagram and WhatsApp, serving thousands of food-service locations in the Gulf. On 10 May 2023, Deliverect announced it had acquired ChatFood. ChatFood's features became part of Deliverect Direct (own online store, QR table ordering and social ordering including WhatsApp, Facebook, Google and Instagram). As a result, restaurants looking for "ChatFood" today are really choosing between Deliverect Direct and other direct-ordering tools.
ChatFood alternatives compared
| Deliverect Direct (where ChatFood went) | Menuthere | |
|---|---|---|
| WhatsApp ordering (own number) | WhatsApp as offers/marketing via Direct | Full ordering on your own number (Pro) |
| Instagram / social ordering | Yes | Social links; Google menu push (Lite) |
| QR table ordering | Yes | Yes, every plan |
| Own delivery riders + tracking | Dispatch module | Yes — own rider app and live tracking (Pro) |
| Free plan | No | Yes — Free US$0 ordering page and QR menu |
| Published price | Quote only | Lite US$17/mo; Pro US$39/mo |
| Commission on direct orders | Direct is an add-on | 0% |
| Setup fee / contract | Setup fee; auto-renewing terms | None |
| Own-branded app | Yes | Branded App US$99/mo |
Deliverect's pricing is not published for most markets; check deliverect.com for a quote.
Menuthere: the closest ChatFood-style experience
If what you liked about ChatFood was ordering inside a chat and at the table, Menuthere rebuilds that honestly:
- WhatsApp ordering on your own number (Pro). Customers place complete orders in a WhatsApp chat; the bot sends order updates, and you can broadcast offers to past customers.
- QR table ordering on every plan. Diners scan, browse and order from the table.
- Your own riders with live tracking (Pro). Assign deliveries to your own drivers; customers follow the rider.
- 0% commission on direct orders, on a Free plan at US$0, Lite at US$17 a month or Pro at US$39 a month.
- A branded app if you want your own Android/iOS app (US$99 a month).
Menuthere is not a POS and does not aggregate delivery-app orders — if that is what you need, see Menuthere vs Deliverect.
Who should pick what
- You want chat-based ordering on your own number with your own riders, starting free → Menuthere.
- You already run Deliverect for delivery-app orders → Deliverect Direct keeps ChatFood's old features in one bill; compare with Menuthere for the direct layer.
- You're in the Gulf and comparing markets → see online ordering in the UAE and Saudi Arabia.
Create your free ordering page — WhatsApp ordering, QR menu and 0% commission. Want your own branded app? Prefer a walkthrough?
FAQs
Is ChatFood still available?
Not as a standalone product. Deliverect acquired ChatFood on 10 May 2023 and folded its WhatsApp, Instagram, QR and loyalty features into Deliverect Direct.
What is the best ChatFood alternative?
For WhatsApp ordering on your own number, your own delivery riders and 0% commission with a free plan, Menuthere is the closest fit. If you need delivery-app aggregation into a POS, that is Deliverect's core product.
Does Menuthere do WhatsApp ordering like ChatFood?
Yes. On the Pro plan, customers place full orders through WhatsApp on your own number, the bot sends order updates, and you can broadcast offers.
How much does Menuthere cost?
Menuthere has a Free plan at US$0, Lite at US$17 a month and Pro at US$39 a month, billed in US dollars. A Branded App is US$99 a month. Lite and Pro include a 7-day trial; a card starts the trial and nothing is charged until it ends.
Can I use my own delivery drivers?
Yes. On Pro you can assign orders to your own riders and customers can follow the delivery with live tracking.
Does Menuthere work in the Gulf?
Yes. Menuthere works across the Gulf, with online payments through Stripe on your own account. See our online ordering pages for the UAE and Saudi Arabia.
Sources (4)
- Deliverect acquires ChatFood, 10 May 2023: ChatFood was a social-ordering, order-and-pay and loyalty product, a Meta business partner on Instagram and WhatsApp, serving 3,000+ Gulf locations. https://www.deliverect.com/en-ae/deliverect-acquires-chatfood (accessed 21 Oct 2026)
- Deliverect Direct: own store, QR table ordering, social ordering (WhatsApp, Facebook, Google, Instagram). https://www.deliverect.com/en-ae/deliverect-direct (accessed 21 Oct 2026)
- Deliverect ChatFood integration page: "requires a subscription to ChatFood and Deliverect". https://www.deliverect.com/en/integrations/chatfood (accessed 21 Oct 2026)
- Menuthere pricing and plans (Free, Lite US$17, Pro US$39, Branded App US$99). https://menuthere.com/en/pricing (accessed 21 Oct 2026)