Gallabox alternative for restaurants (2026)
Updated October 21, 2026
Short answer: Gallabox is a WhatsApp CRM and conversational-commerce platform — a shared team inbox, no-code chatbot flows, broadcasts and integrations. It's a capable WhatsApp business tool, but it is not a restaurant ordering system: it doesn't run your menu as a live cart, calculate a food bill, push orders to a kitchen dashboard or dispatch your own riders. If you run a restaurant and want customers to order and pay on WhatsApp, you need an ordering platform with WhatsApp built in — Menuthere: WhatsApp ordering on your own number, a QR menu and ordering website, your own delivery riders and 0% commission, with a free plan.
Facts checked 21 October 2026.
In short
- Gallabox is a WhatsApp CRM/chatbot and team-inbox tool, not a restaurant ordering system.
- WhatsApp conversation fees are billed separately on top of the plan; seats are capped per tier.
- For restaurant ordering on WhatsApp: Menuthere — own number, QR menu, own riders, 0% commission, Free plan.
- Keep Gallabox only if you mainly need a multi-agent WhatsApp inbox and chatbot flows, and ordering lives elsewhere.
What Gallabox actually is
Gallabox is an official WhatsApp Business Solution Provider used for sales and support. Businesses use it to:
- run a shared team inbox for WhatsApp (and other channels on higher tiers);
- build no-code chatbot flows;
- send broadcasts and run drip campaigns;
- connect CRM, Shopify and other integrations.
As of 21 October 2026, Gallabox's pricing page lists (on quarterly billing) a Basic plan at ₹2,999/month (3 users), an Essential plan at ₹6,999/month (6 users) and an Advanced plan at ₹16,999/month (10 users), with an Enterprise tier at custom pricing. Prices are shown in INR, USD and AED. WhatsApp conversation fees are billed separately on every plan. Check gallabox.com for current pricing.
That is a conversational-commerce and support product. It routes chats, automates flows and broadcasts. What it does not do is operate as your restaurant ordering system: there's no food cart with modifiers and combos, no order total that flows to your kitchen, no automatic status updates tied to an order dashboard, and no own-rider dispatch with live tracking.
Why a messaging tool is not an ordering system
| An ordering system does | A WhatsApp CRM/chatbot tool (Gallabox) does |
|---|---|
| Runs your menu with items, modifiers and combos | Routes chats, runs chatbot flows, broadcasts |
| Builds a food cart and order total | — |
| Takes payment (UPI, Razorpay, Cashfree) | Payment links/integrations you configure |
| Pushes the order to a kitchen/order dashboard | — |
| Sends automatic order updates from the order's status | Chatbot flows you build |
| Dispatches your own riders with live tracking | — |
| Is 0% commission on direct orders | Plan fee + Meta conversation fees |
You can build a basic "order on WhatsApp" flow in Gallabox with a chatbot and an integration, but you are then maintaining an ordering system on top of a CRM tool. For most restaurants, a platform where ordering is already built in is faster and cheaper.
Menuthere vs Gallabox
| Gallabox | Menuthere | |
|---|---|---|
| Category | WhatsApp CRM, chatbot & team inbox | Restaurant ordering platform |
| WhatsApp ordering (menu → cart → pay) | Chatbot + integrations you build | Yes — on your own number (Pro) |
| Automatic order updates | Chatbot flows you wire | Yes, sent automatically |
| Broadcasts / comeback offers | Yes | Yes (Pro) |
| No-code chatbot | Yes (core strength) | Yes — WhatsApp bot (Pro) |
| Multi-agent support inbox | Yes — seats capped per tier | Order dashboard |
| QR menu & ordering website | No | Yes, every plan |
| Own delivery riders + live tracking | No | Yes (Pro) |
| Loyalty points | No | Yes (Pro) |
| Payments (India) | Integrations you configure | UPI, Razorpay, Cashfree on your account |
| Commission on direct orders | Plan + Meta fees | 0% |
| Published price | Basic ₹2,999 / Essential ₹6,999 / Advanced ₹16,999 (quarterly) | Free; Lite US$17/mo; Pro US$39/mo; App US$99/mo |
| Free plan | No restaurant free tier | Yes — Free ordering page and QR menu |
How ordering on WhatsApp works with Menuthere
On Pro, Menuthere connects an official WhatsApp Business number to your menu:
- A customer messages your number or taps your WhatsApp link.
- They build an order from your real menu — items, modifiers, combos — in the chat and on a linked ordering page.
- They pay with UPI, Razorpay or Cashfree (or Stripe outside India).
- The order lands on your dashboard and the kitchen is alerted.
- Order updates are sent automatically as the status changes.
- You broadcast offers and comeback messages to past customers — the marketing you might have bought Gallabox for.
Meta still charges its per-conversation fee (its model, through any provider), but Menuthere adds 0% commission on the orders.
Who should pick what
- You want customers to order and pay on WhatsApp, start free, keep 0% → Menuthere.
- You mainly need a multi-agent WhatsApp support inbox and chatbot flows, with ordering taken elsewhere → Gallabox can fit.
- Comparing other tools → see the AiSensy alternative and Interakt alternative, or WhatsApp ordering in India and the UAE.
Create your free ordering page — WhatsApp ordering, QR menu and 0% commission. Want your own branded app? Prefer a walkthrough?
FAQs
Is Gallabox an ordering system for restaurants?
No. Gallabox is a WhatsApp CRM, chatbot and team-inbox platform for sales and support. It can route chats, run chatbot flows and broadcast, but it does not operate your menu as a live food cart, calculate a bill, push orders to a kitchen dashboard or dispatch your own riders, so it is not a restaurant ordering system on its own.
What is the best Gallabox alternative for a restaurant?
If you want customers to order and pay on WhatsApp, an ordering platform with WhatsApp built in is a better fit. Menuthere offers WhatsApp ordering on your own number, a QR menu and ordering website, your own riders and 0% commission, with a free plan.
How much does Gallabox cost?
As of 21 October 2026, Gallabox's pricing page lists (quarterly billing) a Basic plan at ₹2,999/month for 3 users, an Essential plan at ₹6,999/month for 6 users and an Advanced plan at ₹16,999/month for 10 users, with Enterprise at custom pricing. WhatsApp conversation fees are billed separately. Check gallabox.com for current pricing.
Does Gallabox include a chatbot for ordering?
Gallabox includes no-code chatbot flows, but you would configure an ordering flow yourself and bolt on a payment integration. Menuthere includes WhatsApp ordering and a WhatsApp bot on the Pro plan without building an ordering flow from scratch.
How much does Menuthere cost?
Menuthere has a Free plan at US$0, Lite at US$17 a month and Pro at US$39 a month, billed in US dollars. A Branded App is US$99 a month. Lite and Pro include a 7-day trial; a card starts the trial and nothing is charged until it ends.
Which payment methods does Menuthere support in India?
In India, Menuthere supports UPI, Razorpay and Cashfree on your own account. Outside India it uses Stripe on your own account.
Sources (3)
- Gallabox pricing (quarterly: Basic ₹2,999/mo-3 users, Essential ₹6,999/mo-6 users, Advanced ₹16,999/mo-10 users, Enterprise custom; WhatsApp conversation fees billed separately; INR/USD/AED). https://gallabox.com/pricing (accessed 21 Oct 2026)
- Gallabox product overview (WhatsApp shared inbox, no-code chatbots, broadcasts, CRM integrations). https://gallabox.com/ (accessed 21 Oct 2026)
- Menuthere pricing and plans (Free, Lite US$17, Pro US$39, Branded App US$99). https://menuthere.com/en/pricing (accessed 21 Oct 2026)