MenuthereMenuthere

What you get

Online ordering systemYour own site for delivery and takeawayQR code menuA menu guests open by scanning a QRQR code orderingGuests order and pay from the tableWhatsApp OrderingCustomers order by sending “Hi”Delivery managementZones, charges and your own ridersBilling software & POSBills, KOTs and counter salesLoyalty programPoints that bring customers back

By business

RestaurantsCafés & Coffee ShopsBakeriesCloud KitchensPizzaBars & PubsCateringFood TrucksHotels & Resorts

Integrations

Google Business SyncSync menu to Google Maps
All featuresEverything Menuthere does, in one listAgentsNewEarn 20% for every restaurant you bring
FeaturesEvery feature, explained simplyFree ToolsQR cards, price calculators, posters and moreFree WhatsApp Order PageTake orders on WhatsApp from one free linkBlogIdeas and guides for running your restaurantDocsHow every feature works, step by stepHelp CenterGet support and find answersDownload AppGet the app for iOS and AndroidWhatsApp Cost CalculatorWhat Meta's per-message rates cost youCommission CalculatorWhat delivery apps really take per order
PricingRefer & EarnNew
Log inConnect with Founder
MenuthereMenuthere

What you get

Online ordering systemQR code menuQR code orderingWhatsApp OrderingDelivery managementBilling software & POSLoyalty program

By business

RestaurantsCafés & Coffee ShopsBakeriesCloud KitchensPizzaBars & PubsCateringFood TrucksHotels & Resorts

Integrations

Google Business SyncAll featuresAgentsNew
FeaturesEvery feature, explained simplyFree ToolsQR cards, price calculators, posters and moreFree WhatsApp Order PageTake orders on WhatsApp from one free linkBlogIdeas and guides for running your restaurantDocsHow every feature works, step by stepHelp CenterGet support and find answersDownload AppGet the app for iOS and AndroidWhatsApp Cost CalculatorWhat Meta's per-message rates cost youCommission CalculatorWhat delivery apps really take per order
PricingRefer & EarnNew
Connect with FounderLog in
Menuthere/Delivery app fee caps

Minneapolis's delivery app fee cap: 15% commission, and no fees you didn't agree to

Updated October 20, 2026

Last updated: 20 October 2026. Read from Minneapolis Code of Ordinances chapter 353, Third-Party Delivery Services.

Minneapolis bars delivery apps from charging a licensed food establishment more than 15% of the order's menu price as a commission for delivery. A restaurant can choose to pay more for advertising or other extras, and an app that offers a delivery option at 15% or less may sell higher-priced plans, but it can't refuse service to a restaurant that picks the 15% option. The rule was made permanent by Ordinance 2021-058, adopted on 10 December 2021.

In short

  • The cap: 15% of the purchase price (menu price, without tax, tips and other fees) per online order, for delivery.
  • Extras: a restaurant may choose to pay more for advertising or other products.
  • No surprise fees: an app may not charge any fee the restaurant hasn't voluntarily agreed to, or perform services or share information about it without consent.
  • Phone orders: no fee for a forwarded phone call that doesn't result in an actual sale during the call.
  • Who's covered: licensed food establishments in Minneapolis, but not convenience or grocery stores.

What does the Minneapolis ordinance say?

RuleMinneapolis Code chapter 353
Commission capNo more than 15% of the purchase price per online order for delivery (§353.20(c))
Choosing to pay moreRestaurants may pay a higher commission or supplemental fee for extra advertising, products or services (§353.20(c))
Higher-priced plansAllowed for an app that offers a delivery option at 15% or less; it may not refuse service to a restaurant that picks that option (§353.20(d))
ConsentNo services or disclosure of information without the restaurant's consent; no fees it hasn't voluntarily agreed to pay (§353.20(a)–(b))
Phone ordersNo fee for a phone order if the call doesn't produce an actual transaction (§353.20(h))
Customer disclosureBefore checkout, the app must show the customer every fee it charges them; afterwards a receipt with menu price, tax, fees and tip (§353.20(f)–(g))
DriversNo cutting driver pay or garnishing tips to comply (§353.20(e))
Covered businessesLicensed food establishments, excluding convenience and grocery stores; orders for delivery or pickup within the city
EnforcementComplaints in writing to the city's licensing official; notices, administrative citations or misdemeanor prosecution, with each day a separate violation (§353.20(i)–(k), §353.30)

What it means on a $30 order

OptionFee on a $30 orderYou keep
The app's 15% delivery optionat most $4.50$25.50
A plan with extra advertising you chose, e.g. 30%$9.00$21.00
Your own ordering page with Stripe (2.9% + 30¢)$1.17$28.83, before your plan fee and delivery costs

Worked example: a Northeast Minneapolis Somali restaurant takes 200 app deliveries a month at $30, plus 40 forwarded phone calls that don't end in an order. Under chapter 353 the deliveries cost at most $900 a month on the 15% option, and the 40 unanswered or unsold calls cost nothing. On a 30% plan the same deliveries cost $1,800.

Uber Eats lists a 15% Lite delivery rate in Minneapolis (20% in most of the US). See Uber Eats commission in the US.

How the cap started

Mayor Jacob Frey first capped fees at 15% by emergency regulation in December 2020. The City Council made the cap permanent with Ordinance 2021-058, adopted 10 December 2021, which created chapter 353 of the city code.

How to complain

Send a written complaint to the city's licensing official (Business Licensing division) with all the information you rely on. The licensing official investigates, tells the app and sends both sides a summary of findings; apps must keep records the city can demand.

Minneapolis caps app commission at 15%; your own page charges none. See the.

Create your free ordering pageevery city's capdelivery app loss calculator

Frequently asked questions

What is the delivery app commission cap in Minneapolis?

15% of the order's menu price per online order for delivery. Restaurants may choose to pay more for extra advertising or services, and apps must offer a 15% delivery option.

Can an app charge me for a phone call in Minneapolis?

Not if the call doesn't result in an actual transaction during the call. Chapter 353 bans fees for forwarded phone orders that don't produce a sale.

Does the Minneapolis cap apply to grocery stores?

No. The ordinance covers licensed food establishments but excludes convenience and grocery stores.

When did Minneapolis make the cap permanent?

With Ordinance 2021-058, adopted on 10 December 2021, after an emergency 15% cap that started in December 2020.

Who enforces the Minneapolis delivery fee cap?

The city's licensing official, who investigates written complaints and can issue notices, administrative citations or refer cases for misdemeanor prosecution.

Sources (2)
  • Minneapolis Code of Ordinances, Title 13, chapter 353 "Third-Party Delivery Services" (§§353.10–353.30, "Ord. No. 2021-058, § 1, 12-10-21"): https://library.municode.com/mn/minneapolis/codes/code_of_ordinances?nodeId=COOR_TIT13LIBURE_CH353THRTDESE (read 20 Oct 2026 in a browser; blocks automated requests).
  • City of Minneapolis news, "Mayor Frey signs emergency regulation capping third-party food service delivery fees" (21 Dec 2020): http://news.minneapolismn.gov/2020/12/21/mayor-jacob-frey-signs-emergency-regulation-capping-third-party-food-service-delivery-fees/ (seen in search results 20 Oct 2026).
Menuthere

The all-in-one online ordering and delivery platform for restaurants. Launch your own website, skip aggregator commissions, and grow your business.

Features

  • All features
  • QR code menu
  • Table ordering
  • Online ordering
  • WhatsApp ordering
  • Billing & POS
  • Delivery management
  • Loyalty program
  • WhatsApp marketing

Solutions

  • Restaurants
  • Cafés
  • Cloud kitchens
  • Bakeries
  • Google Business Sync
  • Owners
  • Agencies

Resources

  • Help Center
  • Docs
  • Blog
  • Commission calculator
  • WhatsApp cost calculator
  • Free tools
  • Free WhatsApp order page
  • Compare
  • Video tutorials
  • Download App
  • Get started

Legal

  • Privacy Policy
  • Terms of Service
  • Refund Policy
  • About us
  • Contact
  • Editorial policy

Online ordering by country

  • USA
  • UK
  • Ireland
  • Canada
  • Australia
  • India
  • UAE
  • Saudi Arabia
  • Qatar
  • Egypt
  • Singapore
  • Malaysia
  • Indonesia
  • Philippines
  • Pakistan
  • Bangladesh
  • Nepal
  • Oman
  • Sri Lanka
  • Nigeria
  • Kenya
  • South Africa
© 2026 Menuthere. All rights reserved.