How do I export my customers and orders from GloriaFood?
By the Menuthere editorial team · Last updated
Download them as CSV from GloriaFood's Reports, before 30 April 2027. The client list is under Reports → List view → Clients; order history is in the same reports. GloriaFood has no menu export button, so create a Fetch Menu key for your menu.
- Clients: Reports → List view → Clients, then export the CSV (name, email, phone, orders and spend).
- Orders: export your order history from Reports too. Tax offices expect sales records to be kept for years.
- Menu: create a Fetch Menu key under Others → 3rd party integrations; a new system can import the menu with it.
- GloriaFood's terms keep your data retrievable for 30 days after a service ends, then delete it. Don't wait for that window.
- Only send offers to customers who agreed to hear from you; keep the consent field with the list.
Your menu moves with the key
Menuthere imports a GloriaFood menu with its Fetch Menu key: categories, items, sizes and option groups. It doesn't import GloriaFood customers or orders, so keep your CSV files.
- Client list
- CSV from Reports → List view → Clients
- Order history
- CSV from Reports
- Menu
- Fetch Menu key (no export button)
- Deadline
- 30 April 2027, plus 30 days to retrieve data
What should I save before GloriaFood closes?
| What | How | Why |
|---|---|---|
| Client list | Reports → List view → Clients → export CSV | Tell regulars where to order now, if they agreed to hear from you |
| Order history | Export from Reports | Sales records for your accounts and tax office |
| Menu | Create a Fetch Menu key (Others → 3rd party integrations) | Import the menu into your new system |
| Settings with no export | Screenshots of delivery zones, fees, hours, taxes and promotions | Set them up again the same way |
Keep the files off the till PC: Save the CSV files somewhere backed up, such as cloud storage, not only on the computer that ran GloriaFood.
Next questions
Sources (5)
- GloriaFood homepage: service update (end of life on April 30, 2027), GloriaFood (Oracle), read 9 November 2026
- Restaurant reports overview, GloriaFood help centre, updated 16 November 2023
- Autopilot selling overview (Reports → List view → Clients), GloriaFood help centre, updated 8 November 2023
- Fetch Menu API documentation, GloriaFood (GitHub), updated 7 November 2024
- Restaurant terms of service, section 9.5, GloriaFood (Oracle), published 27 January 2025