Can a guest change or cancel a QR order after sending it?
Updated 7 October 2026
Usually not from the phone. Staff handle changes. Toast guests cannot edit a submitted order, and Foodics locks the order when the guest goes to pay.
- Toast: guests cannot edit a Mobile Order & Pay order after they submit it. Significant changes need a manager void and a new order.
- Foodics: pressing proceed to pay locks the order. A 2-minute payment timeout unlocks it if payment fails.
- Adding more is easier than changing: the guest orders again and the new items join the same bill.
Let guests add more without a new bill
With Menuthere table QR ordering, a guest who wants more orders again from the same table. The new items are added to their open order and bill, and the order rings on your partner app.
Next questions
Sources (2)
- Toast Mobile Order and Pay FAQs, Toast, updated 17 September 2026
- How to use Tables QR Code, Foodics help centre, updated 2 August 2026