How do I get customers to send complete orders on WhatsApp?

Give them a menu to pick from instead of free typing. A ready-typed message starts the chat and the menu answers the follow-up questions.

• A wa.me link with ?text= opens a chat with your message already typed.
• The WhatsApp Business catalog lets customers add items to a cart and send it to you.
• List sizes, add-ons and delivery area on the menu, so customers do not ask.
• Confirm the order back in writing with items, total and time.