How do I get regular customers to switch from phone calls to WhatsApp orders?
Updated 8 October 2026
Tell regulars where they already are: the bill, the packaging, the counter and the phone. Give them one link or QR code that opens a chat.
- A wa.me link opens a chat in one tap, and ?text= adds a ready message such as I want to order.
- A Business app QR code does not expire unless you reset it or delete the account.
- Answer quickly the first time they try it, then keep the number the same.
- When a customer calls, say you can take their order faster on WhatsApp.
Make WhatsApp the easy way to order
Menuthere gives your own number a Hi → Order Now flow, so a regular who used to phone taps one button and orders from the menu.
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Sources (2)
- WhatsApp help page, WhatsApp, read 2026-09-30
- WhatsApp help page, WhatsApp, read 2026-09-30
