How do I keep WhatsApp and phone orders in one place?
Updated 9 October 2026
Write every order, from any channel, in one list the same way: customer, items, time, payment. The WhatsApp Business app also works on up to four linked devices.
- One list for all orders avoids missed or doubled orders.
- Same fields every time: name, items, time, payment, address or pickup.
- Linked devices: the Business app works on up to four linked devices and one phone at a time.
- Check the list at the start of each shift, so nothing from the last shift is lost.
Staff watch one list, not three
Orders from WhatsApp, your ordering website and QR land in one dashboard, and the basic POS lets staff add phone orders to the same list.
Next questions
Sources (1)
- The WhatsApp Business app can be used on up to four linked devices and, WhatsApp Help Center, read 30 September 2026
