How do I stop customers sending orders to my personal WhatsApp?
Updated 8 October 2026
Give customers only the business number, link or QR code, and remove your personal number from old posts and menus. A Business account uses one registered number.
- A WhatsApp Business account can be verified with only one registered phone number. You cannot add a second one.
- WhatsApp Business is a free-to-download app for Android and iPhone.
- Your business profile shows your name, description, address, hours and category to customers.
- Replace the old number on your menu, bills and social pages with the business link or QR code.
Keep orders out of your personal chats
Menuthere runs ordering on your own business number with Hi → Order Now, so orders go to your dashboard and partner app, not a personal chat.
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Sources (2)
- WhatsApp help page, WhatsApp, read 2026-09-30
- WhatsApp help page, WhatsApp, read 2026-09-30
