How do I take special requests like no onions on a WhatsApp order?

Repeat the request back in your confirmation and write it on the kitchen slip. Offer common requests as choices on the menu.

• Confirm in writing: item, size, the request, total and time.
• Save your confirmation as a quick reply. The Business app allows up to 50.
• Use labels to mark orders with special requests. You can create up to 20.
• Offer common choices, such as no onions or extra spicy, as options instead of typed text.