How do tiffin customers pause or skip a day on WhatsApp?

Set a cut-off time and ask customers to send the word "skip" or "pause" plus the date. Reply to confirm every pause so nobody is unsure.

• Pick a cut-off, for example 9 pm for the next day, and say it in your profile and greeting.
• Ask for the date with every skip, so "skip tomorrow" is never unclear.
• Tag these chats with a list or label. Labels are limited to 20.
• Send the daily menu with a broadcast list. Lists hold up to 256 contacts, and people must have saved your number.
• Confirm each pause in writing in the same chat.