How many quick replies and labels can I save in WhatsApp Business?
Updated 7 October 2026
Up to 50 quick replies and up to 20 labels. Use quick replies for answers you repeat and labels to sort chats by stage.
- Quick replies: the most you can store is 50. Good for opening hours, your address and payment details.
- Labels: you can create up to 20, such as New, Paid and Delivered.
- Labels are becoming lists, and the change is rolling out gradually, so your account may show lists instead.
- When orders grow past what 20 labels can sort, a separate order dashboard is easier to follow.
See every order in one place
Menuthere shows every order in one dashboard with its status, so staff stop tracking orders by chat label.
Next questions
Sources (2)
- About quick replies, WhatsApp Help Center, read 30 September 2026
- About labels, WhatsApp Help Center, read 30 September 2026
