Should I give customers my WhatsApp number or a WhatsApp order link?
Updated 8 October 2026
Give a link or QR code. A wa.me link opens a chat in one tap with a ready message, so nobody types a number wrong.
- A wa.me link is the number in international format after wa.me/, with no zeroes, brackets or dashes.
- ?text= adds a ready-typed message, such as I want to order.
- The Business app makes a short link automatically: Tools, then Short link.
- You can still give the number for customers who prefer to call or save it.
One tap from link to order
With Menuthere the link or QR opens a chat on your own number, and one tap opens the menu, so customers never type their order.
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Sources (2)
- WhatsApp help page, WhatsApp, read 2026-09-30
- WhatsApp help page, WhatsApp, read 2026-09-30
