What happens to my extra devices if I stop paying for multi-agent on WhatsApp Business?

Only your four most recently active devices stay linked. Multi-agent lets up to 10 devices share an account and assign chats to agents.

• Multi-agent comes with a Meta Verified for Business subscription or a Meta One business plan.
• Without it, you can use up to four linked devices and one phone at a time.
• Plan which staff keep access before you cancel, so nobody is logged out mid-service.
• Chat assignment to individual agents is part of multi-agent.