What Rappi charges restaurants in Colombia.
Rappi doesn't publish its commission in Colombia.
Rappi doesn't publish its commission in Colombia; it shows your rate during sign-up and says it depends on things like your number of branches and your region. Public reports put it at roughly 15% to 35% of the order, plus IVA, with 2026 reports clustering at 27% to 32%, so treat these figures as approximate.
Rappi doesn't publish its commission in Colombia. The range below is approximate, from Acodrés, the restaurant association, as reported by La República in 2023, and two restaurant-software firms' guides from 2025 and 2026. Other apps and countries · Leer en español
The rates
Rappi's commission in Colombia.
| Order type | Rappi delivers | What changes |
|---|---|---|
| Approximate range | ~15–35% | Acodrés, via La República (February 2023): 15% to 35%, depending on negotiation. Nautilus (January 2025): 20% to 35% plus IVA. POS Colombia (2026): 27% to 32%, as reported by Colombian restaurateurs. |
On top of the commission
Card processing
Rappi doesn't publish a separate card fee. Check your contract.
IVA on the commission
Yes. Rappi's Colombian partner pages say its commission is a percentage plus IVA, which is 19% in Colombia.
Sign-up
None. Rappi says joining is free and it charges only the commission plus taxes.
Ads
Optional. Rappi Ads, for better placement in the app, is charged separately.
The calculator
Put in your numbers. See what one Rappi order pays you.
Use the rates on your own Rappi agreement if you have them. The starting values are an example, not an average.
The food subtotal, before the app's deductions.
Orders you get through Rappi.
The middle of the approximate 15–35%; 2026 reports cluster at 27–32%. Enter the rate in your contract.
Rappi doesn't publish one. Enter it if your statement shows a card fee.
The fixed part of the processing fee, if there is one.
Rappi adds 19% IVA to its commission. Enter 19 if you can't reclaim it.
Your share of promotions and sponsored listings, as a % of order value.
Regulars who'd order from your own link instead.
One $45,000 order on Rappi
- Order value$45,000
- Commission (25%)− $11,250
- Card processing (0%)− $0
- You receive$33,750
Rappi keeps 25.0% of every order — $3,375,000 a month, or $40,500,000 a year at your volume.
The same order on your own ordering page
- Commission$0
- Card fee (~3%, card payments only)− $1,350
- You receive$43,650
Moving 90 orders a month (30%) to your own link keeps $891,000 a month in your business — $10,692,000 a year.
Figures are estimates from the numbers you enter. Rappi agreements differ by plan, location and volume, and platforms change their fees, so your Rappi payout statement is the source of truth. The direct column assumes every order is paid by card at about 3%, before your ordering plan's fee; cash and pay-at-counter orders cost nothing. See how direct ordering works on commission-free online ordering.
Delivery app loss calculator
What Rappi costs you in a year, and what you'd keep.
Already filled in with Rappi at 25% in COP. Open it to add the other apps you sell on in Colombia, change the numbers and download a one-page report.
| App | Sales a month | Commission | Taken a year |
|---|---|---|---|
| Rappi | $13,500,000 (300 × $45,000) | 25% | $40,500,000 |
| If 30% of these orders came to your own site, after card fees of 3% | $10,692,000 kept | ||
Example numbers from this page's calculator, counting card fees and tax the way the rates above do. Your app statement is the source of truth.
Worth knowing
What else sets your Rappi bill in Colombia.
In 2023 Acodrés complained to DIAN, the tax authority, that restaurants pay the 8% consumption tax (impoconsumo) on what's left after Rappi's commission rather than on the full price, and argued Rappi should collect it.
Rappi says the rate is a percentage of the order's final price and depends on your number of branches, the country and the region.
A Rappi alternative for your regulars
Keep Rappi for new customers. Take your regulars' orders direct.
What you get with Menuthere
- Your own ordering website for delivery and pickup
- A QR code menu with table ordering for dine-in
- Orders on a live dashboard and a partner app that rings until someone accepts
0% commission on every plan. Starter is $49 a month per location for unlimited orders and your own domain, with a 14-day free trial. Keep Rappi running alongside it.
Other apps in Colombia
How Rappi compares with the other apps in Colombia.
| App | Commission, app delivers | Pickup | Rates are | Details |
|---|---|---|---|---|
| Rappi | ~15–35% | – | Approximate | Rappi in Colombia |
| DiDi Food | 9.5–25% | 8.5% | Published by the app | DiDi Food in Colombia |
Questions
Rappi commission in Colombia, answered.
Sources · checked September 2026
- Rappi (official): ¿Qué costo tiene registrar mi negocio en Rappi? (Colombia), read 26 September 2026
- Rappi (official): Únete a Rappi: preguntas frecuentes (Colombia), read 26 September 2026
- La República: Las cuentas que hace Acodres para acusar a Rappi de evasión del impoconsumo, 9 February 2023
- Nautilus: ¿Cuánto cobra Rappi a los restaurantes?, 14 January 2025
- POS Colombia: Simulador de comisiones delivery (rates reported by Colombian restaurateurs, 2026), read 26 September 2026
- DIAN, Colombia's tax authority (official): Oficio 1489 de 2017: general IVA rate of 19% from 1 January 2017, 2017, read 26 September 2026
Platforms change their fees, and your own agreement decides your numbers. Spotted something out of date? Tell us in the chat on this page and we'll re-check it. Every app and country
Keep the commission on your regulars' orders.
Your own ordering website and QR menu with 0% commission on every plan. 14-day free trial, no setup fee, no contract.
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- 14-day free trial
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