Restaurant technology stack: what a UK venue really needs in 2026
Updated 19 October 2026
A restaurant technology stack is the set of systems you use to take orders, get paid, cook, and run the books. Most small UK venues need only five things: a till (EPOS), a card machine, a way to take orders from phones, kitchen tickets, and accounting software. Add bookings, a kitchen screen, stock and rota tools as you grow. This guide costs three real-world stacks in pounds.
Start with the ordering layer, free and with 0% commission.
, Kitchen (printer/KDS), Back office (accounts, rota, stock); alt="Restaurant technology stack shown as five layers")
The five layers of restaurant technology
Think of your tech in layers. Each one has a clear job.
| Layer | Job | Typical tools |
|---|---|---|
| 1. Payments | Take card, phone and online payments | Card machine (SumUp, Square, Dojo, Zettle, Teya), Stripe online |
| 2. Till / EPOS | Ring up sales, bills, reports | Square, SumUp POS, Epos Now, Lightspeed, Toast, or a POS-lite |
| 3. Ordering | Orders from phones: website, QR, WhatsApp, delivery apps | Your own ordering page, QR table ordering, Just Eat, Deliveroo, Uber Eats |
| 4. Kitchen | Get orders to the chefs | Thermal ticket printer or kitchen display system (KDS) |
| 5. Back office | Accounts, VAT, staff, stock, bookings, marketing | Accounting software (MTD), rota, stock, booking system, Google Business Profile |
You don't need a separate tool for every box. Many EPOS systems cover layers 1, 2 and 4. Many ordering platforms cover layers 3 and 4.
Layer 1: payments
Your card machine, also called a PDQ machine, is the one tool you can't skip. Card fees are usually your biggest tech cost.
- Card readers cost from £0 (SumUp Tap to Pay on a phone) or £25 (SumUp Solo Lite) to £149 (Square Terminal), ex VAT. Published in-person rates include 1.69% pay as you go on SumUp and 1.75% on Square. SumUp's Payments Plus cuts the rate to 0.99% for £19 a month. Teya and Dojo quote.
- Online payments through Stripe cost 1.5% + 20p for standard UK cards.
- You can't add a card surcharge for consumers. Build the fee into your prices with our card fee calculator.
At £30,000 a month on cards, every 0.25% is £75 a month. Shop around.
Layer 2: till or EPOS
The EPOS records every sale and gives you your daily reports. Choose by venue type:
- Restaurants with courses and table plans need a full restaurant EPOS.
- Takeaways need fast counter entry and delivery-app orders in one place. See EPOS for takeaways.
- Cafés need speed and modifiers. See café EPOS.
Published UK software prices run from £0 (Square's free plan) to about £150 a month per site (Toast Essentials). Zonal's all-in-one rental, with hardware and a handheld, is £229 a month on a 36-month term. Lightspeed and Tevalis quote. See our roundup of the best EPOS systems in the UK.
Layer 3: ordering
This is where customers meet you. In 2026 most venues use a mix:
- Delivery apps to get found. Expect roughly 13–33% commission plus VAT. Uber Eats, for example, publishes 13% for pick-up and own delivery, 30% when its riders deliver and 33% on Uber One orders.
- Your own ordering website for regulars, with no commission.
- QR table ordering so guests order and pay from the table. See QR code ordering.
- WhatsApp ordering for repeat customers who already message you. See WhatsApp ordering.
The goal: move regulars from the apps to your own channel. A £25 order through an app at 30% costs £7.50 plus VAT. The same order on your own page costs about 58p in Stripe fees.
Layer 4: kitchen
Orders must reach the kitchen fast and never get lost.
- A thermal ticket printer is cheap and tough. Most small kitchens need nothing more. See our guide to takeaway order printers.
- A kitchen display system (KDS) shows orders on a screen, times them and splits them by station. Published plans cost about £11 to £19 a month per screen (Tabology £11, Square £15 on its Free plan, SumUp £19). See kitchen display system.
- Handhelds let staff take orders at the table and send them straight to the kitchen. See handheld POS for restaurants.
Layer 5: back office
- Accounting. If you are VAT-registered, Making Tax Digital means your VAT records must be kept in MTD-compatible software. Xero, QuickBooks and Sage are common. Check your EPOS exports to yours.
- Staff rota and hours. A spreadsheet works for a small team. Try our free staff rota maker.
- Stock and recipes. Useful once you have a big menu or several sites.
- Bookings. Needed if most covers are booked. See restaurant booking systems.
- Marketing. A complete Google Business Profile, a WhatsApp Business account and a simple customer list come before any paid tool.
Three UK stacks, costed
Prices are monthly, before VAT, from public pages on 11 October 2026. Card fees are shown separately because they depend on your takings. Menuthere plans are billed in US dollars; your bank converts it. Your quote may differ.
Stack A: a single takeaway (£12,000 a month, mostly collection and delivery)
| Need | Tool | Monthly cost |
|---|---|---|
| Card machine | Pay-as-you-go reader | £0 + card fees |
| Till | Free POS app, or a POS-lite add-on in your ordering platform | £0 for a free app; Menuthere's POS add-on is US$10 (so Lite US$17 + POS add-on US$10 = US$27) |
| Ordering | Own ordering website + 1 delivery app | Menuthere Free (50 orders/month) or Lite (US$17); app commission on app orders |
| Kitchen | Thermal printer (e.g. Epson TM-T20IV) | One-off £138.30 ex VAT, plus about £14 per 20 rolls of 80mm paper |
| Back office | Spreadsheet rota; MTD software if VAT-registered | £0 for the rota; accounting from £18 (Xero Ignite, ex VAT) |
Watch: the delivery-app commission line will be much bigger than all the software combined. Every regular you move to your own page saves that commission.
Stack B: a 40-cover café (£20,000 a month, eat-in and takeaway)
| Need | Tool | Monthly cost |
|---|---|---|
| Card machine | Reader linked to the EPOS | Card fees |
| Till | Café EPOS (e.g. Square free plan, or a paid plan with modifiers and loyalty) | £0 to about £70 |
| Ordering | QR table ordering + own website for pre-orders | Menuthere Lite (US$17; pre-orders start on Lite) |
| Kitchen | Printer for food; drinks made at the bar | One-off, from about £138 ex VAT |
| Back office | Accounting (MTD), rota tool | About £54: Xero Grow £39 + Planday Starter £14.95 (5 users at £2.99) |
Stack C: three restaurants (£150,000 a month across sites)
| Need | Tool | Monthly cost |
|---|---|---|
| Card machine | Integrated terminals, negotiated rate | Card fees (negotiate) |
| Till | Full restaurant EPOS with head office reporting | £69–£150 per site on published plans (Square Plus, Toast); Zonal's rental with hardware £229; Lightspeed and Tevalis quote |
| Ordering | Own website + QR + WhatsApp, with several outlets run from one head-office login (Pro); delivery apps via the EPOS or a middleware tool | Menuthere Pro for WhatsApp ordering, US$39 a month; book a demo for several sites |
| Kitchen | KDS per site, printer as backup | About £11–£19 per screen |
| Back office | Accounting, rota and time clock, stock and recipe costing, bookings | Several tools; ask for multi-site pricing |
How to choose without getting locked in
- Start with your biggest cost. For most venues that's card fees or delivery-app commission, not software.
- Check the contract. Look for term, auto-renewal, notice and exit fees. Card-terminal rental contracts can be long.
- Ask about data export. Can you take your sales, menu and customer list with you?
- Make sure tools talk to each other. Your EPOS should export to your accounting software. Your ordering system should print to your kitchen.
- Test on a Saturday night. Ask for a trial. Check offline mode and support hours.
- Add one layer at a time. Don't buy a KDS, kiosk and loyalty app on day one.
Where Menuthere fits in your stack
Menuthere is the ordering layer (layer 3) with kitchen tickets (layer 4) and a light browser till (a paid add-on, US$10 a month).
- Your own ordering website for collection, delivery and dine-in, with 0% commission.
- QR table ordering with no app. QR codes are on the Free plan.
- WhatsApp ordering on your own number (Pro).
- Orders ring on the Android, iPhone and Windows apps until someone presses Accept, and kitchen tickets print by hand or automatically. Food and drinks can print to separate printers.
- Card payments through your own Stripe account (Lite and above).
- Allergens and calories tagged on each dish (every plan, including Free). Customers see them when they open a dish.
- Later layers when you're ready: loyalty points on Pro, and your own branded app on Android and iOS on the Branded App plan (US$99 a month). See our Branded App page.
It is not a full EPOS. It doesn't link to a card terminal, has no ready-made UK EPOS integrations and has no kitchen display screen (orders go to the apps and the kitchen printers). It has no stock or recipe tools either; you can mark a dish as sold out. Busy restaurants keep their EPOS and add Menuthere for direct orders. Small takeaways and cafés often start with Menuthere and a card reader.
Add a commission-free ordering layer to your stack today.
FAQs
What technology do restaurants use?
Most UK restaurants use a till or EPOS, a card machine, a kitchen printer or screen, an online ordering or delivery app, and accounting software. Bigger venues add bookings, stock, rota and loyalty tools.
What is a restaurant tech stack?
It's the full set of software and hardware a restaurant uses, from payments and the till to ordering, the kitchen and the back office. A good stack has tools that share data, so you don't type orders twice.
How much does restaurant technology cost in the UK?
A small takeaway can start on free software with card fees and a printer. A café might pay £0 to about £130 a month in software. A multi-site group pays £100+ per site, plus card fees, which are usually the biggest cost.
What software does a small takeaway need?
A card reader, a simple till, an ordering page for collection and delivery, and a kitchen printer. Add a delivery app to get found, but move regulars to your own page to save commission.
Do I need a kitchen display system?
Not at first. A thermal printer works for most small kitchens. A KDS helps when you have several stations or lots of online orders.
Should my EPOS and online ordering be the same system?
It's neater if they are, but not essential. Many venues run a separate commission-free ordering platform next to their EPOS. Check that orders reach the kitchen in one place.
What is Making Tax Digital for restaurants?
If you're VAT-registered, you must keep digital VAT records and file VAT returns through MTD-compatible software. Check your EPOS can export sales to it.
Sources (18)
- Square for Restaurants UK pricing: squareup.com/gb/en/point-of-sale/restaurants/pricing (accessed 11 Oct 2026)
- SumUp UK pricing (1.69% pay as you go; Payments Plus £19 at 0.99%): sumup.com/en-gb/pricing (accessed 11 Oct 2026)
- SumUp POS pricing (KDS £19 per terminal): sumup.com/en-gb/pos/pricing (accessed 11 Oct 2026)
- SumUp card readers (Solo Lite £25, Solo £79, Terminal £135, Tap to Pay £0): sumup.com/en-gb/card-readers (accessed 11 Oct 2026)
- Square hardware (Terminal £149 + VAT): squareup.com/gb/en/hardware (accessed 11 Oct 2026)
- Toast UK pricing (Starter from £80, Essentials £150): pos.toasttab.com/uk/pricing (read in a browser, accessed 11 Oct 2026)
- Zonal all-in-one POS rental (£229/month + £1,100, 36 months): zonal.co.uk/products/ppc-all-in-one-pos-rental (accessed 11 Oct 2026)
- Tabology pricing (KDS £11/month): tabology.com/pricing (accessed 11 Oct 2026)
- Teya UK pricing (quote only): teya.com/en-gb/pricing (accessed 11 Oct 2026)
- Epson TM-T20IV (£138.30 ex VAT): epson.co.uk (accessed 11 Oct 2026)
- Thermal paper, 80×80mm × 20 rolls (£14.16 ex VAT): ProntoDirect, prontodirect.co.uk (accessed 11 Oct 2026)
- Stripe UK pricing: stripe.com/gb/pricing (accessed 11 Oct 2026)
- HMRC, Making Tax Digital for VAT: gov.uk/government/collections/making-tax-digital-for-vat (accessed 11 Oct 2026)
- GOV.UK news, "Rip-off card charges to be outlawed" (ban from January 2018): gov.uk/government/news/rip-off-card-charges-to-be-outlawed (accessed 11 Oct 2026)
- Xero UK pricing (Ignite £18, Grow £39 a month ex VAT): xero.com/uk/pricing-plans (accessed 11 Oct 2026)
- Planday UK pricing (Starter from £2.99 per user, 5-user minimum): planday.com/uk/pricing (accessed 11 Oct 2026)
- Uber Eats UK merchant pricing (13% pick-up and own delivery, 30% Uber delivery, 33% Uber One, ex VAT): merchants.ubereats.com/gb/en/pricing (accessed 11 Oct 2026)
- Menuthere pricing and features: menuthere.com/en/pricing (accessed 11 Oct 2026)