MenuthereMenuthere

What you get

Online ordering systemYour own site for delivery and takeawayQR code menuA menu guests open by scanning a QRQR code orderingGuests order and pay from the tableWhatsApp OrderingCustomers order by sending “Hi”Delivery managementZones, charges and your own ridersBilling software & POSBills, KOTs and counter salesLoyalty programPoints that bring customers back

By business

RestaurantsCafés & Coffee ShopsBakeriesCloud KitchensPizzaBars & PubsCateringFood TrucksHotels & Resorts

Integrations

Petpooja Integration0% commission with Petpooja POSGoogle Business SyncSync menu to Google Maps
All featuresEverything Menuthere does, in one listAgentsNewEarn 20% for every restaurant you bring
FeaturesEvery feature, explained simplyFree ToolsQR cards, price calculators, posters and moreFree WhatsApp Order PageTake orders on WhatsApp from one free linkBlogIdeas and guides for running your restaurantDocsHow every feature works, step by stepHelp CenterGet support and find answersDownload AppGet the app for iOS and AndroidWhatsApp Cost CalculatorWhat Meta's per-message rates cost youCommission CalculatorWhat delivery apps really take per order
PricingRefer & EarnNew
Log inConnect with Founder
MenuthereMenuthere

What you get

Online ordering systemQR code menuQR code orderingWhatsApp OrderingDelivery managementBilling software & POSLoyalty program

By business

RestaurantsCafés & Coffee ShopsBakeriesCloud KitchensPizzaBars & PubsCateringFood TrucksHotels & Resorts

Integrations

Petpooja IntegrationGoogle Business SyncAll featuresAgentsNew
FeaturesEvery feature, explained simplyFree ToolsQR cards, price calculators, posters and moreFree WhatsApp Order PageTake orders on WhatsApp from one free linkBlogIdeas and guides for running your restaurantDocsHow every feature works, step by stepHelp CenterGet support and find answersDownload AppGet the app for iOS and AndroidWhatsApp Cost CalculatorWhat Meta's per-message rates cost youCommission CalculatorWhat delivery apps really take per order
PricingRefer & EarnNew
Connect with FounderLog in
Home/Guides

What food hygiene certificate do I need? A plain UK answer

Updated 19 October 2026

You don't legally need a food hygiene certificate to handle or sell food in the UK. The law says food handlers must be supervised and trained in food hygiene to a level that suits their job, and you must be able to prove it. So what level of food hygiene do you need? In practice, a Level 2 Food Hygiene certificate is the usual proof for anyone who prepares or serves food, including home bakers. Supervisors and owners usually take Level 3. Front-of-house staff who only handle wrapped food may need just Level 1 or in-house training.

General guidance, not legal advice. Your council's food safety team decides whether training is adequate for your business.

What the law actually says

GOV.UK puts it simply: "Food handlers do not have to hold a food hygiene certificate." But "you must be able to show that your staff have the right skills and up-to-date training for their role", and you should keep a record of training to show at inspection.

The legal duty comes from retained EU hygiene law (Regulation 852/2004, Annex II, Chapter XII). It says food business operators must make sure:

  • food handlers are supervised and instructed or trained in food hygiene matters for their work
  • the people responsible for your food safety management system (HACCP) have adequate training in HACCP principles
  • staff meet any national training requirements

So a certificate is the easiest evidence, not the requirement itself. Training can also come from on-the-job instruction, supervision, self-study or past experience, as long as you can show it.

Which level do I need? By role

Your roleWhat councils usually expectCommon course
Kitchen porter, front of house serving wrapped or low-risk foodInduction training on hygiene basicsLevel 1 or in-house
Chef, cook, kitchen assistant, barista, anyone handling open foodHygiene training for handling foodLevel 2 Food Hygiene and Safety (catering or retail version)
Home baker or home cook selling foodSame as any food handlerLevel 2 (catering)
Food van or market traderSame as any food handlerLevel 2
Supervisor, head chef, kitchen managerSupervising staff and running daily checksLevel 3 Supervising Food Safety
Owner or manager who writes the food safety systemHACCP trainingLevel 3 and/or a HACCP course
Large or multi-site operationsManaging food safety across sitesLevel 4
Anyone serving customers with allergiesAllergen awarenessFSA's free online allergy training

Many councils suggest staff who handle open, high-risk food reach Level 2 within three months of starting. That's council guidance, not law. Until then, new staff should be supervised closely.

Scotland: the same law applies. Many Scottish councils and employers use REHIS (Royal Environmental Health Institute of Scotland) courses instead: Elementary Food Hygiene for food handlers and Intermediate Food Hygiene for supervisors. The REHIS exam is sat at an approved training centre, even if you learn online.

What's the difference between Level 1, 2 and 3?

LevelWho it's forWhat it coversTypical format
Level 1Low-risk rolesPersonal hygiene, basic cleaning, reporting illnessShort online course
Level 2Food handlersContamination, temperature control, cleaning, pests, allergens, personal hygiene, the lawOnline (a few hours) or one day in a classroom
Level 3Supervisors, managers, ownersEverything in Level 2, plus HACCP, supervising staff, food safety management systems1–3 days or online equivalent
Level 4Senior managersManaging food safety at scaleSeveral days

Catering, retail or manufacturing? Pick the version that matches your work. Cafés, restaurants, takeaways, home bakers and caterers usually take the catering version.

Do I need a food hygiene certificate to sell cakes from home?

Not by law, but you must be trained, and Level 2 is what most councils expect to see when they inspect a home kitchen. It's quick to do online. You must also:

  • register with your council at least 28 days before selling
  • have a food safety system such as Safer Food, Better Business
  • give allergen information for every product, and label any food packed before it's ordered (see Natasha's Law)

The full steps are in how to start a cake business from home and selling food from home in the UK.

How long does a food hygiene certificate last?

Food hygiene certificates don't legally expire. But GOV.UK says staff need up-to-date training for their role, and practices change. There's no set renewal period in law, so plan regular refreshers and note the due date in your training records. Retrain sooner if you change role, the law changes or an inspection finds gaps.

How much does a food hygiene certificate cost?

Online Level 2 courses from accredited providers typically cost around £12 to £30 per person including VAT, and Level 3 costs more. Some councils run their own courses. The FSA's online allergen training is free: six modules, with a certificate if you score 85% or more.

Check before you pay: choose a course that's accredited or certified (for example by a recognised awarding body or CPD body) and matches your sector. A certificate from an unknown site may not convince an inspector.

Other certificates you might need (that aren't food hygiene)

CertificateNeeded for
Personal licence (accredited Level 2 qualification)Selling or authorising alcohol sales; see our pub licence guide
Gas Safe certificate for your appliancesFood vans and kitchens with gas (it's for the equipment, not you)
First aidDepends on your first aid needs assessment
Allergen trainingNot a legal certificate, but strongly expected; learn the 14 allergens

Keep your training records ready

At inspection, the officer may ask staff questions and check your training records. Keep a simple sheet like this, with one row per person:

NameRoleCourse and levelDate passedRefresher due

It's part of "confidence in management", the score that most often decides whether you get a 5-star rating. Our HACCP plan template has the same training record table to copy.

Selling from home or a small kitchen?

Once you're registered and trained, the next step is taking orders without endless DMs. Menuthere gives you a free ordering page and QR code. Customers pick products, choose collection or delivery, and you get the order on your phone. There's 0% commission, and the Free plan includes 50 orders a month. On every plan, including Free, you can tag any of the 14 allergens and the calories on each product, and customers see them when they open it. Keep an allergen chart as well. Scheduled pre-orders (great for cakes) come with Lite (US$17 a month, billed in US dollars; your bank converts it) and above.

Home baker? See our page for.

Create your free ordering pagehome bakers

FAQs

Do I need a food hygiene certificate to work with food in the UK?

No. The law requires food handlers to be trained or supervised for their role, not to hold a certificate. A Level 2 certificate is the usual way to prove training.

What level food hygiene certificate do I need?

Level 2 for anyone who prepares or handles open food, Level 3 for supervisors and owners who run the food safety system, and Level 1 or induction training for low-risk roles.

Do I need a food hygiene certificate to sell cakes from home?

Not legally, but you must be trained, and most councils expect Level 2. You must also register with your council 28 days before selling.

How long does a Level 2 food hygiene certificate last?

It doesn't legally expire, but training must be kept up to date, so plan regular refreshers.

Is an online food hygiene certificate valid?

Yes, if it's from a reputable, accredited provider and matches your sector. Councils accept online Level 2 courses.

When do you need a food hygiene certificate?

Never strictly by law, but you need training before handling food unsupervised. Many councils suggest food handlers complete Level 2 within the first few months.

Do I need a food hygiene certificate in Scotland?

The same rule applies: training is required, a certificate isn't. Many Scottish businesses use REHIS courses.

Sources (7)
  • GOV.UK, Running a food business: staff training, illness and hygiene ("Food handlers do not have to hold a food hygiene certificate"). Accessed 11 Oct 2026. https://www.gov.uk/running-food-business/staff-training-illness-hygiene
  • GOV.UK, Food safety: your responsibilities (train all staff). Accessed 11 Oct 2026. https://www.gov.uk/food-safety-your-responsibilities
  • Regulation (EC) No 852/2004 (retained), Annex II, Chapter XII (training). legislation.gov.uk. Accessed 11 Oct 2026. https://www.legislation.gov.uk/eur/2004/852/annex/II
  • FSA, Food allergy and intolerance online training. Accessed 11 Oct 2026. https://allergytraining.food.gov.uk/
  • Council training guidance: Brent (no legal requirement for a qualification), Hartlepool, Durham and Conwy (Level 2 within three months). Accessed 11 Oct 2026. https://www.brent.gov.uk/business/food-safety-and-hygiene/training-of-food-handlers and https://www.hartlepool.gov.uk/food-safety/food-training
  • REHIS, Elementary and Intermediate Food Hygiene courses. Accessed 11 Oct 2026. https://rehis.com/course-type/food-safety/
  • GOV.UK, Register a food business. Accessed 11 Oct 2026. https://www.gov.uk/food-business-registration
Menuthere

The all-in-one online ordering and delivery platform for restaurants. Launch your own website, skip aggregator commissions, and grow your business.

Features

  • All features
  • QR code menu
  • Table ordering
  • Online ordering
  • WhatsApp ordering
  • Billing & POS
  • Delivery management
  • Loyalty program
  • WhatsApp marketing

Solutions

  • Restaurants
  • Cafés
  • Cloud kitchens
  • Bakeries
  • Petpooja Integration
  • Google Business Sync
  • Owners
  • Agencies

Resources

  • Help Center
  • Docs
  • Blog
  • Commission calculator
  • WhatsApp cost calculator
  • Free tools
  • Free WhatsApp order page
  • Compare
  • Video tutorials
  • Download App
  • Get started

Legal

  • Privacy Policy
  • Terms of Service
  • Refund Policy

Online ordering by country

  • USA
  • UK
  • Canada
  • Australia
  • India
  • UAE
  • Saudi Arabia
  • Qatar
  • Egypt
  • Singapore
  • Malaysia
  • Indonesia
  • Philippines
  • Pakistan
  • Bangladesh
  • Nepal
  • Oman
  • Sri Lanka
  • Nigeria
  • Kenya
  • South Africa
© 2026 Menuthere. All rights reserved.