Snoonu commission · Qatar · checked October 2026
Snoonu doesn't publish its commission in Qatar, but Qatari rules cap what a delivery app can charge a restaurant at 19% of the order value when the app delivers and 10% when it doesn't, with no other charges allowed on top. Your contract can set a lower rate.
Snoonu doesn't publish its commission in Qatar. The rates below are the legal maximums set by Qatar's price committee in 2020 and restated by the Ministry of Commerce and Industry in 2022; your contract can set a lower rate. Other apps and countries
The rates
Your own agreement with Snoonu sets your rate. These are the ranges restaurants in Qatar report paying.
| Order type | Snoonu delivers | You deliver | Pickup | What changes |
|---|---|---|---|---|
| Legal maximum | 19% | 10% | 10% | Committee Decision 3 of 2020, restated by the ministry in February 2022. The 10% limit applies whenever the app only markets the order and doesn't deliver it. |
Card processing
Qatar's 2020 decision bars apps from charging restaurants any other percentage or sum, under any name, so card and payment costs have to fit inside the 19% (10% if you deliver). Snoonu doesn't publish a separate card fee.
Refunds
Snoonu's merchant terms say the commission and fees in your partner agreement still apply to refunded orders, whether the fault was yours or Snoonu's delivery or systems. You refund the items when the fault is yours, with evidence required; Snoonu covers delivery fees and tips.
Promotions
Under the 2026 guideline, discounts and promotions must be licensed by the ministry before they run, and paid rankings must be labelled as paid.
Payouts
Snoonu's merchant terms refer to a monthly net sales statement, from which refunds are deducted.
The calculator
Use the rates on your own Snoonu agreement if you have them. The starting values are an example, not an average.
The food subtotal, before the app's deductions.
Orders you get through Snoonu.
The legal maximum when the app delivers; 10% if you deliver yourself. Enter your contract rate if it's lower.
Your share of promotions and sponsored listings, as a % of order value.
Regulars who'd order from your own link instead.
One QAR 60 order on Snoonu
Snoonu keeps 19.0% of every order — QAR 3,420 a month, or QAR 41,040 a year at your volume.
The same order on your own ordering page
Moving 90 orders a month (30%) to your own link keeps QAR 864 a month in your business — QAR 10,368 a year.
Figures are estimates from the numbers you enter. Snoonu agreements differ by plan, location and volume, and platforms change their fees, so your Snoonu payout statement is the source of truth. The direct column assumes every order is paid by card at about 3%, before your ordering plan's fee; cash and pay-at-counter orders cost nothing. See how direct ordering works on commission-free online ordering.
Worth knowing
Commission cap. Since April 2020, a decision of Qatar's committee for maximum prices (No. 3 of 2020) has limited what a delivery app can charge a restaurant to 19% of the order value when it markets and delivers the order, and 10% when it only markets it. Apps may not add any other percentage or charge, under any name.
Increases need approval. The Ministry of Commerce and Industry restated the 10% and 19% rates in February 2022. It said no increase is allowed without the committee's prior approval, and told restaurants not to sign contracts above them. Breaking the consumer protection law can bring a fine of up to QAR 1 million and a three-month closure.
Delivery fee. The 2020 decision capped the customer's delivery charge at QAR 10. The ministry's 2022 statement gave QAR 10 for delivery by bike and QAR 20 by car.
2026 guideline. The ministry's April 2026 guideline for delivery apps requires every commission, fee and deduction to be written into your contract, bans hidden charges, and needs your written approval for any change. You may charge different prices on the apps and in your restaurant, apps may not change your prices or discounts without your consent, and paid rankings must be labelled. The guideline doesn't restate the 19% cap, and we found nothing that withdraws it.
Snoonu started in Qatar. Jahez, the Saudi delivery app, completed its purchase of 76.56% of Snoonu in October 2025, and Snoonu is now the Jahez group's main platform outside Saudi Arabia. It launched in Kuwait in May 2026 and in Oman in the second quarter of 2026.
SADAD, a Qatari payments firm, said in February 2026 that talabat and Snoonu hold about 75% of Qatar's delivery market. Keeta launched in Doha in August 2025, and DoorDash announced in February 2026 that it would close Deliveroo in Qatar.
Jahez doesn't break out Snoonu's take rate. Its take rate in Saudi Arabia was 16.5% in the second quarter of 2026.
A Snoonu alternative for your regulars
A delivery app is a good way to be found and an expensive way to serve people who already know you. Give your regulars your own ordering link, and the commission on their orders stays in your business.
What you get with Menuthere
0% commission on every plan. Start on the free plan with 50 orders a month; Lite is $17 a month for unlimited orders and your own domain. Keep Snoonu running alongside it.
Other apps in Qatar
| App | Commission, app delivers | Pickup | Rates are | Details |
|---|---|---|---|---|
| Snoonu | Up to 19% (legal cap) | Up to 10% (legal cap) | Reported | Snoonu in Qatar |
| talabat | Up to 19% (legal cap) | Up to 10% (legal cap) | Reported | talabat in Qatar |
| Keeta | Up to 19% (legal cap) | Up to 10% (legal cap) | Reported | Keeta in Qatar |
Questions
Sources · checked October 2026
Platforms change their fees, and your own agreement decides your numbers. Spotted something out of date? Tell us in the chat on this page and we'll re-check it. Every app and country
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