How do I remove my restaurant from DoorDash?
Updated 10 October 2026
Contact Merchant Support, choose Account Support and say you want to deactivate. Under DoorDash's US terms you can end the agreement on 7 days' written notice, and the FAQ lists no cancellation fee.
- Submit the Merchant Support form under “Account Support” and say you want to deactivate your store.
- If you use a DoorDash tablet, say so and follow the return steps in the confirmation email. Deactivation follows once it is returned.
- You can end the whole agreement, or any product addendum, on 7 days' written notice (Terms s.6.1-6.2).
- Your store is deactivated once the request is processed (and the tablet is returned, if you have one).
- To keep selling to your customers after you leave, see alternatives to DoorDash.
Keep taking orders after you leave
Put your menu on your own Menuthere ordering website and QR code, made from a photo of your menu. Customers order direct at 0% commission and orders ring in your partner app.
Next questions
Sources (4)
- Can my store be removed from the DoorDash platform?, DoorDash, read 30 September 2026
- Get started on DoorDash, DoorDash, 9 April 2026
- Merchant Terms of Service, sections 1-11 (US), DoorDash, read 30 September 2026
- DoorDash for Merchants: frequently asked questions, DoorDash, read 30 September 2026
