Do EU customers get a 14-day right to cancel online food orders?

No. The EU's 14-day cooling-off period for online purchases does not apply to perishable food and drink or to catering services for specific dates.

• Not covered: goods such as food or drinks with a short use-by date.
• Not covered: catering services booked for a specific date.
• Your policy: you can still set your own refund and cancellation rules and show them clearly.
• Check locally: this is the EU consumer rule; other countries and national laws can differ.