Can customers see when my restaurant is online on WhatsApp?
Updated 12 October 2026
Only if you let them. In privacy settings you choose who sees your last seen and online: Everyone, My contacts, My contacts except, or Nobody.
- Options: Everyone, My contacts, My contacts except, or Nobody.
- Trade-off: if you do not share your own last seen or online, you cannot see other people's.
- Being online does not necessarily mean a customer has read your message.
- A blocked user loses access to your last seen and online status.
Let order status speak, not an online dot
Customers see a live order-status page and get automatic WhatsApp status updates, so they do not judge your reply time by an online dot.
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Sources (1)
- WhatsApp Help Center, WhatsApp Help Center, 12 October 2026
