Features

Petpooja Integration0% commission with Petpooja POS WhatsApp OrderingCustomers order by sending “Hi”Google Business SyncSync menu to Google Maps

By role

OwnersOversee operations and grow revenue AgenciesManage multiple client accounts easily

By industry

Restaurants Cafés & Coffee Shops Bakeries Cloud Kitchens Hotels & Resorts Food Trucks

Help CenterGet support and find answers Download AppGet the app for iOS and Android WhatsApp Cost CalculatorWhat Meta's per-message rates cost you Commission CalculatorWhat delivery apps really take per order

Log in Book a demo

Features

Petpooja Integration WhatsApp Ordering Google Business Sync

By role

Owners Agencies

By industry

Restaurants Cafés & Coffee Shops Bakeries Cloud Kitchens Hotels & Resorts Food Trucks

Help CenterGet support and find answers Download AppGet the app for iOS and Android WhatsApp Cost CalculatorWhat Meta's per-message rates cost you Commission CalculatorWhat delivery apps really take per order

Book a demo Log in

Loading Menuthere...

Please do not close this window

WhatsApp ordering and marketing

How restaurants, cafés, bakeries and cloud kitchens take orders on WhatsApp, what the Business app and the API can do, what messages cost, and how to promote a restaurant on WhatsApp without getting blocked.

Getting started on the WhatsApp Business app 26 Taking orders 26 Payments 7 The WhatsApp Business API and automation 29 Promoting your restaurant on WhatsApp 25 Rules and your account 14 Is it worth it? 3 By type of business and country 12

142 questions, each answered on its own page.

Getting started on the WhatsApp Business app

How can a restaurant take orders on WhatsApp?
Can customers see my WhatsApp catalog without saving my number?
Can I set up a WhatsApp store for free?
Can I use a landline number on WhatsApp Business?
Can I use my personal WhatsApp number for my restaurant?
Can I use WhatsApp Business on a laptop or PC?
Can the WhatsApp catalog show sizes and add-ons?
Do I need a Facebook Page or Instagram account for WhatsApp Business?
Does a WhatsApp Business QR code expire?
How do I add a WhatsApp button to my Google listing?
How do I add my menu to WhatsApp Business?
How do I link WhatsApp Business to my Facebook Page and Instagram?
How do I make a WhatsApp link for my restaurant?
How do I make a WhatsApp link that fills in “I want to order”?
How do I make a WhatsApp QR code for my restaurant?
How do I set an away message for after hours?
How do I set up WhatsApp Business for my restaurant?
How do I share my menu on WhatsApp?
How do I use labels to track WhatsApp orders?
How do I use quick replies to take orders faster?
How many staff can use one WhatsApp Business number?
How should I group my menu into collections in the WhatsApp catalog?
Is the WhatsApp Business app free?
What happens to my WhatsApp catalog if I move back to the normal WhatsApp app?
Why does WhatsApp ask for the country of origin on food items?
Why is my WhatsApp Business greeting or away message not working?

Taking orders

Can customers book a table on WhatsApp?
Can customers order on WhatsApp without saving my number?
Can diners order from the table on WhatsApp?
Can I call a customer on WhatsApp to confirm an order?
Can I connect WhatsApp to my ordering system or POS?
Can I hide a sold-out dish from my WhatsApp catalog without deleting it?
Can I send my restaurant's location pin on WhatsApp?
Can I take orders on WhatsApp and Zomato at the same time?
Does WhatsApp ordering work for dine-in and takeaway too?
How do I collect a deposit for a custom order on WhatsApp?
How do I confirm a WhatsApp order?
How do I get a customer's location on WhatsApp?
How do I keep records of WhatsApp orders?
How do I let regulars reorder in one tap on WhatsApp?
How do I send “being prepared” and “ready for pickup” messages?
How do I send delivery updates on WhatsApp?
How do I stop missing WhatsApp orders at busy times?
How do I stop two staff replying to the same WhatsApp order?
How do I suggest add-ons and combos on WhatsApp?
How do I take an order on WhatsApp step by step?
How do I take office bulk lunch orders on WhatsApp?
How do I take pre-orders and party orders on WhatsApp?
How do I tell a customer an item is out of stock after they ordered?
What should my WhatsApp welcome message say?
What size of menu PDF or photo can I send to customers on WhatsApp?
When should I send a table-booking reminder on WhatsApp?

Payments

Can customers pay inside WhatsApp, and in which countries?
Can I ask customers for card numbers over WhatsApp?
How do customers pay for WhatsApp orders?
How do I avoid fake payment screenshots?
How do I match cash and UPI payments at the end of the day?
How do I send a UPI payment link on WhatsApp?
Is the WhatsApp order summary a GST invoice?

The WhatsApp Business API and automation

Are replies to customers free on the WhatsApp API?
Are WhatsApp group messages charged per member?
Can a WhatsApp bot take food orders?
Can customers call my restaurant on WhatsApp?
Can I ask for feedback with a utility message?
Can I send a swipeable menu with dish photos on WhatsApp?
Can I use ready-made WhatsApp templates for order updates?
Can I use the same number on the WhatsApp app and the API?
Do I need coding to set up a WhatsApp ordering bot?
Do I need Meta business verification for the WhatsApp API?
Does the WhatsApp Business API have a monthly fee?
How does “send Hi to order” work on WhatsApp?
How many buttons and options can a WhatsApp menu message have?
How many customers can I message a day on the WhatsApp API?
How much does an AI reply from Meta Business Agent cost on WhatsApp?
How much does the WhatsApp Business API cost a restaurant?
Is an abandoned-cart reminder a marketing or utility message?
What are WhatsApp Flows, and can restaurants use them?
What are WhatsApp's four message types, and how is each priced?
What changed in WhatsApp pricing on 1 October 2026?
What do the green, yellow and red template quality ratings mean?
What happens to my WhatsApp messages if I have no payment method?
What is a WhatsApp Business Solution Provider?
What is the WhatsApp Business API?
What is WhatsApp's 24-hour rule?
WhatsApp Business app or API: which does a restaurant need?
Why are my WhatsApp campaign messages held back?
Why did Meta change my utility template to marketing?
Why was my WhatsApp display name rejected?

Promoting your restaurant on WhatsApp

Can I add each customer's name to a WhatsApp offer?
Can I make a different WhatsApp QR code for each outlet or poster?
Can I run a loyalty program on WhatsApp?
Can I see how many people scanned my WhatsApp QR code?
Can I send a broadcast to more than 256 people?
How can I promote my restaurant on WhatsApp?
How do I announce a new branch on WhatsApp?
How do I ask for Google reviews on WhatsApp?
How do I get customers to agree to WhatsApp offers?
How do I run a Diwali, Onam or Ramadan offer on WhatsApp?
How do I send a “we miss you” message on WhatsApp?
How do I send a thank-you message after a customer dines?
How do I send birthday offers on WhatsApp?
How do I send offers to customers on WhatsApp?
How do I split my WhatsApp customers into lists?
How many people can a WhatsApp broadcast reach?
How often can a restaurant send offers on WhatsApp?
What are click-to-WhatsApp ads, and are the chats free?
What is a good “order direct and save” offer for WhatsApp?
What is the difference between marketing and utility messages?
What should a restaurant post on WhatsApp Status?
What should a restaurant's WhatsApp messages say?
WhatsApp Channels, groups or broadcasts: which should a restaurant use?
Why is my WhatsApp broadcast not delivered?
Why was my WhatsApp message template rejected?

Rules and your account

Can a restaurant list food in the WhatsApp catalog without breaking the rules?
Can a restaurant sell alcohol on WhatsApp?
Can a shisha café promote hookah on WhatsApp?
Can customers hide their number from my business on WhatsApp?
Can I block a customer who keeps placing fake orders on WhatsApp?
Can I share a customer's WhatsApp chat as a testimonial?
Does Meta business verification give me the blue tick?
How do I get a banned WhatsApp Business account back?
How do I get the blue tick on WhatsApp Business?
Is Meta Verified worth it for a restaurant?
Is WhatsApp marketing allowed under India's DPDP Act and Saudi and UAE data law?
What happens if customers block or report my restaurant's WhatsApp number?
What must a restaurant show to sell on WhatsApp in India?
Why do WhatsApp Business accounts get banned?

Is it worth it?

Do I need a website if I take orders on WhatsApp?
Is WhatsApp ordering worth it for a small restaurant?
WhatsApp ordering or Zomato and Swiggy: which is better?

By type of business and country

Can each restaurant outlet have its own WhatsApp number?
Can my outlets share one WhatsApp catalog?
How do bakeries take custom cake orders on WhatsApp?
How do cafés use WhatsApp to get orders?
How do caterers take bookings on WhatsApp?
How do cloud kitchens use WhatsApp ordering?
How do dhabas take pre-orders on WhatsApp?
How do home bakers take orders on WhatsApp?
How do restaurants in Saudi Arabia take orders on WhatsApp?
How do restaurants in the UAE take orders on WhatsApp?
How do sweet shops sell on WhatsApp?
How do tiffin services manage orders on WhatsApp?

The all-in-one online ordering and delivery platform for restaurants. Launch your own website, skip aggregator commissions, and grow your business.

Features

QR code menu
Table ordering
Online ordering
WhatsApp ordering
Billing & POS
Delivery management
Loyalty program
WhatsApp marketing

Solutions

Restaurants
Cafés
Cloud kitchens
Bakeries
Petpooja Integration
Google Business Sync
Owners
Agencies

Resources

Help Center
Blog
Commission calculator
WhatsApp cost calculator
Compare
Video tutorials
Download App
Get started

Legal

Privacy Policy
Terms of Service
Refund Policy

© 2026 Menuthere. All rights reserved.

WhatsApp ordering and marketing: Guides for Restaurants