How do I ask for Google reviews on WhatsApp?

Send the customer a short thank-you with your Google review link soon after the order. Inside the 24-hour window just type it; after that, the API needs an approved template.

• Ask soon after the meal, in the same chat: one friendly line and the link, so it takes the customer one tap.
• On the API, a feedback request tied to the customer's specific order or visit, with no promotion, can qualify as utility (₹0.115 in India).
• A general feedback request, or one mixed with an offer, counts as marketing: ₹0.8631 per delivered message in India.
• From 1 October 2026 a free-form reply inside the window uses the number's 1,000 free service messages a month, then costs the utility rate.
• Only message people who gave you their number and agreed to hear from you. Blocks and reports can limit your sending.