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Restaurant Loyalty Program
Points on every order, coupons and happy-hour offers, and WhatsApp messages that win back lapsed customers, all built into your ordering website.
A restaurant loyalty program works when it is simple: order, earn, come back, spend. Restaurant loyalty program software doesn’t need to be a separate app with its own customer list. Menuthere builds points into your own ordering website, so there is no punch card to lose and nothing extra to download. Customers earn points on every order, 2% of the bill back by default with 1 point worth ₹1, see their balance on your storefront, and redeem it at checkout.
Points are one tool. Offers are the other. Create a percentage off, a flat discount, a free item or a buy-X-get-Y deal, apply it automatically or behind a coupon code, and set the rules that keep it fair: a minimum order, a maximum discount, how many times one customer can use it and how many times it can be used in total. Limit it to weekday lunches or a 4 to 7 pm happy hour and it switches on and off by itself. Live offers show as a banner on your storefront, so customers see the deal before they reach checkout.
Then there are the regulars who quietly stop ordering. Comeback messages find customers who haven’t ordered in a while and send them a WhatsApp message from your own business number. You choose after how many days without an order a customer counts as lapsed, and afterwards you can see who came back and ordered, so you know what the message was worth. Pair it with a coupon and the message gives them a reason, not just a reminder.
All of this runs on your own storefront, where you pay 0% commission on every order. A customer you win back with a coupon or a points balance orders from you directly, so you keep the margin and the relationship instead of paying an aggregator for every repeat order.
Purpose-built features designed specifically for your industry.
A comprehensive toolkit designed to modernize your menu and delight your customers.
A cafe loyalty program works best with daily regulars. When they order through your website or table QR, points add up on every coffee, and a weekday breakfast offer gives them a reason to come in during the quiet hours.
A customer who orders on your own website is a customer you can reach again. Points give them a reason to order direct next time, and a comeback message reminds the ones who drifted away.
Busy weekends, quiet weekdays. Use a weekday lunch offer with a minimum order to fill tables, and give dine-in guests who order from the table QR points they can spend on their next visit.
Run a buy-X-get-Y deal on pastries, a flat discount on celebration cakes, or a free cookie above a minimum order. Limit each offer per customer so it rewards regulars without eating into your margin.
Upload your menu, set up your delivery zones, and start taking orders directly from your customers with full Petpooja POS integration. Join 600+ restaurants already growing with Menuthere.
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