Can I send a broadcast to more than 256 people?
Updated 30 September 2026
Not in one broadcast list: each holds up to 256 contacts. You can make as many lists as you like, or use the WhatsApp Business API, which is built for larger sends.
- Make several lists and send to each. Only people who saved your number receive a broadcast list message.
- Paid “business broadcasts” can reach people who haven't saved your number. You pay per delivered message, and they aren't in every country yet.
- The API has no 256 cap. You can message anyone who opted in, up to a daily limit that starts at 250 people.
- Verifying your business lifts that limit to 2,000. It then grows automatically if quality stays high and you use at least half of it.
- Some countries also show a monthly broadcast limit in the app. It is rolling out gradually, so you may not see one.
Broadcast past 256 contacts
Menuthere sends broadcasts on the WhatsApp Business API from your own number, so the 256-contact list limit doesn't apply. Comeback messages bring customers back to your menu.
Next questions
Sources (4)
- How to use broadcast lists, WhatsApp Help Center, read 30 September 2026
- Messaging limits, Meta for Developers, updated 21 May 2026
- WhatsApp Business Messaging Policy, WhatsApp, last updated 23 September 2026
- About pricing for business broadcasts, WhatsApp Help Center, read 30 September 2026
