What must a restaurant show to sell on WhatsApp in India?
Updated 30 September 2026
Add your legal business name, business type, license or registration, customer care contact and grievance officer contact to your WhatsApp Business profile. Each catalog item also needs a country of origin.
- Business profile: legal name, business type, license or registration, customer care contact (email and phone) and grievance officer contact.
- Every catalog item: a country of origin. If the item is imported, add the importer's name and address.
- Creating a catalog also asks for your business address, the same one shown on your profile.
- Order summaries are not invoices. You must still issue the bill, invoice or receipt that the law requires.
- On the API, businesses based in India must follow all online selling laws. Their compliance details are added through the Business Compliance API.
Take orders without building a WhatsApp catalog
Menuthere gives you an ordering website and QR code, made from a photo of your menu, with sizes and extras. Customers chat with you on WhatsApp, and you get a copy of each order on your number.
Next questions
Sources (3)
- How to Comply with the Laws for Selling Online in India, WhatsApp Help Center, read 30 September 2026
- About providing customers with Order Details or Order Summaries, WhatsApp Help Center, read 30 September 2026
- Catalogs overview, Meta for Developers, updated 18 June 2026
