How do I send a UPI payment link on WhatsApp?
Updated 30 September 2026
Paste a payment link from your payment gateway into the chat. With the WhatsApp Business API in India you can instead send an order message that lets the customer pay with UPI inside WhatsApp.
- Free app: any link works in a chat, so paste one from your payment gateway. The customer pays on the gateway's page.
- API in India: you send an order message; the customer taps Review order, then Pay now, and enters their UPI PIN.
- Direct set-up works with Razorpay, PayU, Billdesk and Zaakpay. Any gateway that supports UPI Intent can also be used.
- The order message is not a tax invoice. You still issue your own bill.
- Never ask customers to type card or bank account numbers into the chat.
Customers pay by UPI at checkout
On Menuthere, customers order and pay by UPI or card at checkout, and the payment goes to your own Razorpay or Easebuzz account. You don't paste a payment link into every chat.
Sending a payment link in the free app
- 1
Create the link
In your payment gateway or payment app, make a link for the exact order total.
- 2
Paste it in the chat
Add the order number and the amount so the customer knows what they are paying.
- 3
Check the money
Confirm the payment in your gateway or bank app before you release the order.
- 4
Confirm the order
Tell the customer it is paid and give the pickup or delivery time.
Next questions
Sources (4)
- Payments API - India, Meta for Developers, updated 21 May 2026
- How to pay for an order on WhatsApp, WhatsApp Help Center, read 30 September 2026
- About order details, WhatsApp Help Center, read 30 September 2026
- WhatsApp Business Messaging Policy, WhatsApp, last updated 23 September 2026