How do I announce a new branch on WhatsApp?
Updated 30 September 2026
Post it on Status and your Channel, and tell regulars by broadcast list or, on the API, an announcement message. Give the address, opening date and how to order.
- Status updates disappear after 24 hours, so post the opening date once, then again a day or two before you open.
- A Channel is a one-way broadcast to any audience size. Followers can't see your number, and Channels aren't available to everyone yet.
- A broadcast list reaches up to 256 saved contacts. On the API, an announcement is a marketing message: ₹0.8631 per delivered message in India.
- Messages in chats started from a click-to-WhatsApp ad are free for up to 7 days. You pay for the ad itself.
Open the new branch and tell customers
Add the new branch to the same Menuthere account, and customers choose their branch on an outlet picker. Broadcasts from your own WhatsApp number tell people it has opened.
Next questions
Sources (4)
- About status, WhatsApp Help Center, read 30 September 2026
- About channels on the WhatsApp Business app, WhatsApp Help Center, read 30 September 2026
- How to use broadcast lists, WhatsApp Help Center, read 30 September 2026
- Pricing on the WhatsApp Business Platform, Meta for Developers, updated 28 September 2026
