Do I need a website if I take orders on WhatsApp?
Updated 30 September 2026
No. You can take orders in the WhatsApp Business app with no website, using chat and a catalog. A website helps when your menu has sizes and add-ons, or you want the full menu behind one link.
- No website needed: customers message you, or add catalog items to a cart and send it to you as a chat message.
- Get found without one: add your WhatsApp Business number to your Google listing to get a chat button in Search and Maps.
- Your profile has room for a website, email, address and hours, so add a link if you have one.
- Catalog limits: an item has a title, images, price and description. No size or add-on field is listed, and prices show only in certain countries.
- Where a website helps: one link for the full menu with options, which you can also put on a QR code.
An ordering website with sizes and add-ons
Menuthere gives you an ordering website with sizes, add-ons and a QR code, and you can put it on your own domain. Customers still chat with you on WhatsApp, and you get a copy of each order on your number.
Next questions
Sources (4)
- About your business profile, WhatsApp Help Center, read 30 September 2026
- About catalog, WhatsApp Help Center, read 30 September 2026
- About carts, WhatsApp Help Center, read 30 September 2026
- How to create a link to your WhatsApp from your Google Business Profile, WhatsApp Help Center, read 30 September 2026
