What is a WhatsApp Business Solution Provider?

A Business Solution Provider (BSP) is a company that connects your restaurant to the WhatsApp Business API, so you don't need a developer. You use its software to run your inbox, bot and messages.

• Developers can use the API directly. Everyone else usually goes through a provider, for example to link an inbox, support tool or bot.
• Businesses working with a provider sign up through Meta's embedded signup flow.
• Meta charges a fee per message. Providers set their own fees on top, and Meta's pricing page doesn't list them.
• To keep your Business app number working in the app, the provider must support “coexistence”.
• Avoid tools that send bulk or automated messages through the normal app. WhatsApp says unauthorized services doing that break its terms.