How do dhabas take pre-orders on WhatsApp?
Updated 30 September 2026
Travellers message the dishes and their arrival time to the dhaba's WhatsApp Business app number, and the dhaba replies with the total and when the food will be ready.
- Ask for four things: dishes, number of people, arrival time and any special request.
- Save that question and your reply as quick replies. You can store up to 50 and call one by typing “/”.
- Give each chat a label such as “arriving today” to see who is due next. You can create up to 20 labels.
- Add your phone number to your Google Business Profile and a WhatsApp click to chat button shows in Google Search and Maps.
- Print your WhatsApp QR code on bills and parcels for the return trip. It does not expire unless you reset it or delete your account.
Pre-orders for travellers arriving later
Travellers pick their dishes and a time on your Menuthere page as a scheduled pre-order. The order rings on your partner app, and a QR code on your bills or signboard sends people back to your menu.
Next questions
Sources (4)
- How to use quick replies, WhatsApp Help Center, read 30 September 2026
- How to use labels, WhatsApp Help Center, read 30 September 2026
- How to create a link to your WhatsApp from your Google Business Profile, WhatsApp Help Center, read 30 September 2026
- About QR code for WhatsApp Business, WhatsApp Help Center, read 30 September 2026
