How do I take pre-orders and party orders on WhatsApp?

Ask for the date, time, number of people, items and delivery details in one message, confirm everything in writing, and take a deposit before you start.

• Save the questions as a quick reply (you can keep up to 50), so every party enquiry gets the same checklist.
• Say how much notice big orders need, and put it in your greeting message so first-time customers see it.
• Label confirmed orders, for example “Party confirmed”, so upcoming orders are easy to find. You can create up to 20 labels.
• Send a final message with items, total, date, time, address and what has been paid. It gives you both a record.
• For large orders, state the deposit amount in the chat before you accept the booking.