How do I take WhatsApp orders for a festival or special menu?
Updated 9 October 2026
Announce the menu early and state the last order date and the pickup or delivery days. Take pre-orders so you can plan stock, and send offers only to customers who agreed.
- Say the last order date so customers know when to order.
- Take pre-orders to plan stock and avoid waste.
- Get opt-in first. WhatsApp's policy needs permission before you send offers.
- Respect any request to stop and remove the customer from offers.
Pre-orders for the day, planned in advance
Customers place scheduled pre-orders for your festival dates, and you announce the menu on WhatsApp to customers who agreed. The free festival poster maker helps you announce it.
Next questions
Sources (1)
- Business policy: you may only contact people on WhatsApp if they have, WhatsApp, read 30 September 2026