How do pizza shops take orders on WhatsApp?
Updated 9 October 2026
Share one menu with sizes and toppings, and ask for the same details each time: items, size, address, phone and payment. Confirm the total and ready time in one message.
- Catalog items need a title, an image and a country of origin. Price and description are optional and prices work only in some countries.
- Use a ready-typed link so the customer starts with the order message already written.
- Confirm once: repeat the items, the total, the address and the ready time in one message.
- Update the customer when the pizza leaves, so they do not need to ask.
Orders arrive complete, with sizes and toppings
Customers pick sizes and add-ons themselves on your menu, so the order reaches your dashboard complete. Automatic order updates keep them informed without typing.
Next questions
Sources (2)
- Each item in a WhatsApp catalog needs a unique title, at least one ima, WhatsApp Help Center, read 30 September 2026
- A WhatsApp link has the form https://wa.me/<number> with the number in, WhatsApp Help Center, read 30 September 2026