Can I pin my menu or payment details in a WhatsApp chat?
Updated 13 October 2026
Yes. Press and hold a message and choose pin. It stays as a banner at the top of the chat for 24 hours, 7 days or 30 days.
- Up to three messages can be pinned in one chat.
- Pick how long the pin stays: 24 hours, 7 days or 30 days.
- It suits a group of regulars or an office lunch chat, where everyone needs the menu or payment details.
- Pin your ordering link so the full menu is one tap away.
Keep your full menu one tap away
Pin your Menuthere ordering link and customers open the full menu in one tap. Orders come back already added up in your dashboard instead of in the chat.
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Sources (1)
- WhatsApp messaging features, WhatsApp, 13 October 2026