How do I give a delivery time estimate on WhatsApp orders?

Give a range, such as 40 to 50 minutes, and say it when you confirm the order. Add a few minutes at busy hours and tell the customer early if you run late.

• Use a range, not one exact minute. A range is easier to keep.
• Say the time in your confirmation message.
• Add a few minutes at lunch and dinner rush.
• If the kitchen runs late, message the customer before they ask.
• An honest longer time beats a missed short one.