How do I offer a first-order discount on WhatsApp?
Updated 19 October 2026
Pick one simple offer, such as a percentage off the first order, and tell new customers in your greeting, status and chat.
- Choose one offer and one code or link. Too many offers confuse customers and staff.
- Put it in your greeting message so every new chat sees it first.
- Share it on your WhatsApp status and on your menu or poster.
- By hand you must remember who already used it. Keep a short list of numbers that have.
- Say the rules plainly: first order only, one use per customer.
Apply the discount at checkout, not by hand
Menuthere supports coupons and offers on the ordering page, so the discount is applied at checkout and every order arrives in one dashboard.
Next questions
Sources (1)
- Menuthere, Menuthere, read 19 October 2026