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For Kenyan restaurants
Uber Eats publishes 30% of the order when its couriers deliver in Kenya, and 14% on pickup. Your own ordering page, QR codes and WhatsApp orders carry 0% commission on Menuthere.
Free plan: 50 orders a month and 0% commission. Find your restaurant on Google and your menu and ordering site are ready to share.
Not on Google? Create it manually
The short answer
An online ordering system for a restaurant in Kenya is your own ordering website plus a dashboard. Customers choose pickup, delivery or dine-in on their phone from a link or a table QR code. You get the order on your phone and keep the customer's details. The menu opens in the phone's browser, so nobody downloads an app.
Delivery apps take a share of each order (see the next section). Menuthere takes 0% on every plan. You pay for the plan: Free with 50 orders a month, Lite at US$9 or Pro at US$39, billed in US dollars.
One limit comes first. Stripe lists Kenya only under "Extended network" and does not open accounts there, so Menuthere cannot take online card payments for a Kenyan restaurant. Customers pay cash on delivery or at the restaurant, or through a payment link or bank details you add yourself.
What you pay the apps today
Uber Eats prints its rates for Kenya on its merchant pricing page. Other apps did not publish a rate on pages we checked. Many owners run an app and their own page together: the app brings new customers, and your page serves the ones you already have. Menuthere does not pull app orders into its dashboard.
| App | What the restaurant pays | Fees on top | Source |
|---|---|---|---|
| Uber Eats | 30% of the order when Uber's couriers deliver (33% on orders from Uber One members). 15% when you deliver yourself. 14% on pickup. Card processing is included. | 16% VAT is added to the fee. A one-time activation fee is set in your order form, and the amount is not published. Ads are optional and charged separately. | Uber Eats pricing, Kenya and merchant terms (last modified 12 January 2026), read 25 September 2026. VAT, Kenya Revenue Authority. |
| Glovo and Bolt Food | Not published on the pages we checked. Techweez reported on 17 July 2026 that Uber agreed to buy Delivery Hero, which owns Glovo, Kenya's biggest food delivery app. Kenya's Competition Authority has to approve the deal. | Not published. | Techweez, 17 July 2026. |
Illustration, arithmetic only: 300 orders a month at KES 1,000 is KES 300,000 of sales. Uber Eats at 30% is KES 90,000 before VAT on the fee. Menuthere commission is KES 0. This assumes every order goes through Uber's couriers and the percentage applies to the order value. Real costs also include riders and your own delivery. For the full breakdown see Uber Eats commission in Kenya.
Payments
Online card payments on Menuthere run on your own Stripe account. Stripe lists Kenya only under "Extended network" and does not open accounts there (stripe.com/global, read 6 October 2026). So a Kenyan store has no online card checkout on Menuthere.
Checkout shows "Cash on delivery" for delivery orders and "Pay at store" for pickup and dine-in. The dashboard marks these orders as COD, so the kitchen knows cash is due.
On every plan you can add your own payment link or bank details to the checkout. You confirm each payment yourself. Menuthere does not confirm it for you.
No card checkout, and no automatic confirmation of mobile-money or bank payments. Menuthere takes no cut of any payment. If you need payments confirmed at checkout, a POS with a local payment partner fits better. The last section names some.
Order types
Customers open your menu in their phone's browser and order without installing anything.
Customers choose Takeaway, order from your page and collect. Pay at store is available on every plan.
Customers type their address. The free plan has a delivery radius, fees and minimums. Lite adds fees by distance and delivery areas drawn on a map. Pro adds an app for your own riders with live tracking.
Print a QR code for each table. A dashboard setting can check the diner is at the restaurant before an order goes through. A second order from the same table joins the open bill. More in table ordering.
On Lite, customers pick a time. The same plan covers table slot booking. It suits cakes and party trays.
Orders ring on the partner app (Android and iPhone) until someone accepts them. Auto-accept is available. Staff logins are unlimited.
Sizes and add-ons are on every plan. Import your menu from a photo, a PDF, an Instagram or Google link. Mark items out of stock. You set the store currency, so prices can show in KES.
Channels
Many small Kenyan restaurants take orders in WhatsApp and Instagram messages today. The same orders can arrive on one page. See the free WhatsApp ordering system page and the free WhatsApp order page.
Put your ordering website link in your Instagram bio, your WhatsApp status and your Google profile. Put QR codes on tables and flyers.
Customers can chat with you on WhatsApp from the menu, and you get a copy of each order on your number.
Customers send "Hi" and get an Order Now button that opens the menu. Pro adds automatic order-status messages, broadcasts and your own WhatsApp bot. We have not tested a Kenyan number on this set-up, so use the 7-day trial first. Meta bills the messages to your account, and Menuthere takes no cut. Meta's rate card from 1 October 2026 puts Kenya in "Rest of Africa": US$0.004 for utility and US$0.0225 for marketing messages (calculator).
Set-up
Plans are priced and billed in US dollars, so the shilling amount moves with the exchange rate. Month to month, no contract, and a 7-day free trial on Lite and Pro.
You can set any currency for the store, so customers see KES prices.
In Settings, Payments, Tax, switch on "Charge tax on orders", enter a percentage and your tax number, and call it VAT. It shows at checkout and on bills. Uber Eats' Kenyan terms use 16% VAT, per the Kenya Revenue Authority's VAT page. Whether you must register depends on your turnover, so ask your accountant. Menuthere does not file VAT or issue tax-authority e-invoices.
Free is $0 with 50 orders a month, then the menu turns view-only until the 1st or you upgrade. Lite is US$9 and Pro is US$39. See pricing.
You keep the customer list from your own orders. Lite adds full order history and a customer list export. Read who owns the customer data from delivery app orders.
Compared
A fair look at tools Kenyan owners consider, from each vendor's published pages (checked 27 September 2026). This is not a ranking. The full list is the ordering systems for Kenya.
| System | What it is | Published price | Fee on orders | Suits |
|---|---|---|---|---|
| Menuthere | Ordering website, QR, table ordering, WhatsApp | Free (50 orders a month), Lite US$9, Pro US$39 | 0% on every plan, no per-order fee | Owners who take cash and want a page, QR and WhatsApp at 0% commission |
| Take App | Online store for WhatsApp, many industries | Basic free (50 orders a month kept in the dashboard), Business US$50 a month | 0% on both plans. The gateway charges its own fee. | Owners who want local payment methods in checkout |
| Rack Hospitality | POS for bars and restaurants with Pesapal card and M-Pesa payments built in. Launched in Kenya 18 February 2026. | Not published for the Hospitality edition. RACK's general POS plans are KES 3,999 to 7,999 a month per branch. | Not published | Bars and restaurants that want a POS and payment reconciliation |
| FoodChow | Indian ordering website and app | One-time "lifetime" plans from US$300 outside India | 1.8% per order, listed on its pricing page | Owners who prefer to pay once |
| Catlog | Online-store builder for Instagram and WhatsApp sellers, sold in Kenya, not restaurant-specific | From ₦2,750 a month | No per-order commission published. It does charge fees on payments or withdrawals. | Home sellers with small menus |
Rack Hospitality and Take App connect local payment partners, so payments can be confirmed at checkout. Menuthere does not do that in Kenya.
Questions owners ask
Find your restaurant on Google and get your menu, ordering website and QR codes. The free plan has 50 orders a month and 0% commission.
Meta
Tech Provider
Official Meta Tech Provider
Menuthere is an official Meta Tech Provider. Your WhatsApp ordering, broadcasts and live order updates run on Meta's own WhatsApp Business Platform, the same one global brands rely on.
Sales by day, hour and dish — counted from the orders you already take.
Take UPI, card and wallet payments at checkout, each matched to its order.
Send offers to customers who have ordered, and win back the ones who drifted.
Discount codes, free items and points your customers redeem at checkout.
Every order lands on your dashboard, your phone and your kitchen printer at once.
Assign an order to your own rider; your customer follows it on a live link.
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