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For Indonesian restaurants
GoFood's standard package takes 20% plus Rp1,000 on every order. GrabFood and ShopeeFood publish no rate. Your own ordering page, table QR codes and WhatsApp orders carry 0% commission on Menuthere.
Free plan: 50 orders a month and 0% commission. Find your restaurant on Google and your menu and ordering site are ready to share.
Not on Google? Create it manually
The short answer
An online ordering system for a restaurant in Indonesia is your own ordering website plus a dashboard. Customers choose pickup, delivery or dine-in on their phone from a link or a table QR code. You get the order on your phone and keep the customer's details. The menu opens in the phone's browser, so nobody downloads an app.
Delivery apps take a share of each order (see the next section). Menuthere takes 0% on every plan. You pay for the plan: Free with 50 orders a month, Lite at US$9 or Pro at US$39, billed in US dollars.
One limit comes first. Online card payments on Menuthere run on your own Stripe account, and Stripe's supported-countries page lists Indonesia only as "Preview", so a store there cannot count on card checkout. Customers pay cash on delivery or at the restaurant, or through a payment link or bank details you add yourself. Menuthere does not connect QRIS, GoPay, OVO, DANA or ShopeePay.
What you pay the apps today
Only GoFood prints a number, and even that is its standard package. GrabFood and ShopeeFood set the rate in each restaurant's own terms, so the ranges below are reported figures from merchant guides, not a price list. Check the rate in your own agreement. Many owners run an app and their own page together: the app brings new customers, and your page serves the ones you already have. Menuthere does not pull app orders into its dashboard.
| App | What the restaurant pays | Fees on top | Source |
|---|---|---|---|
| GoFood | Standard package: 20% commission plus Rp1,000 on every order. Gojek says restaurants can choose other packages, and that each restaurant's commission can differ. | VAT (PPN) is charged on the fee. GoFood lists no separate card fee. | GoFood merchant help, updated 7 August 2026. GoFood merchant guide on transaction tax, 16 August 2023. |
| GrabFood | Not published. Two 2026 merchant guides put it at about 20% to 30% of the order, 30% being the most common for new merchants. Self Pick-Up pays the same rate as delivery unless your contract says otherwise. | Grab's terms apply VAT (PPN) to its service fee. HitungCerdas says it is usually already inside the percentage, though some contracts add it on top. | Grab merchant terms, read 25 September 2026. HitungCerdas, 27 June 2026. Nusantek, 31 July 2026. |
| ShopeeFood | Not published. Merchant and POS guides from 2026 put it at about 20%, within a range of 15% to 25%. | Its terms say a service fee, including VAT, comes off each order. Payouts to a bank other than BCA, BNI, BRI, Mandiri or SeaBank cost Rp3,000. | ShopeeFood merchant terms, read 25 September 2026. Majoo, 11 May 2026. |
Illustration, arithmetic only: 300 orders a month at Rp50,000 is Rp15,000,000 of sales. At 20% plus Rp1,000 an order, GoFood's standard package comes to Rp3,300,000. At 30% a GrabFood order would cost Rp4,500,000. Menuthere commission is Rp0. At 300 orders you would be on Lite, US$9 a month. This assumes every order goes through the app and the percentage applies to the order value. Real costs also include riders and your own delivery. For the full breakdown see GoFood commission in Indonesia, GrabFood and ShopeeFood.
Payments
Online card payments on Menuthere run on your own Stripe account. Stripe's supported-countries page marks Indonesia "Preview" (stripe.com/global, read 8 October 2026), so do not plan on card checkout there. Menuthere does not connect QRIS, GoPay, OVO, DANA, ShopeePay or a bank gateway.
Checkout shows "Cash on delivery" for delivery orders and "Pay at store" for pickup and dine-in. The dashboard marks these orders as COD, so the kitchen knows cash is due.
On every plan you can add your own payment link or bank details to the checkout. Share the account for a transfer, or a payment link from a provider you already use, and confirm on WhatsApp. You check each payment yourself. Menuthere does not confirm it for you.
No card checkout, and no automatic confirmation of QRIS, e-wallet or bank payments. Menuthere takes no cut of any payment. If you need payments confirmed at checkout, several Indonesian systems list local payments. The last section compares them.
Order types
Customers open your menu in their phone's browser and order without installing anything. It suits a café, a warung with tables, a cloud kitchen or a home kitchen.
Customers choose Takeaway, order from your page and collect. Pay at store is available on every plan.
Customers type their address. The free plan has a delivery radius, fees and minimums. Lite adds fees by distance and delivery areas drawn on a map. Pro adds an app for your own riders with live tracking. Menuthere does not book GoSend, Grab or other couriers for you.
Print a QR code for each table. A dashboard setting can check the diner is at the restaurant before an order goes through. A second order from the same table joins the open bill. More in table ordering.
On Lite, customers pick a time. The same plan covers table slot booking. It suits cakes and party trays.
Orders ring on the partner app (Android and iPhone) until someone accepts them. Auto-accept is available. Print the kitchen ticket and the bill from the dashboard. Staff logins are unlimited.
Sizes and add-ons are on every plan. Import your menu from a photo, a PDF, an Instagram or Google link. Mark items out of stock. You set the store currency, so prices can show in rupiah.
Channels
Put one link where your customers already are. We found no restaurant-specific figure on WhatsApp ordering in Indonesia from a source we would stand behind, so this page quotes none. See the free WhatsApp ordering system page and the free WhatsApp order page.
Put your ordering website link in your Instagram bio, your WhatsApp status and your Google profile. Put QR codes on tables and flyers.
Customers can chat with you on WhatsApp from the menu, and you get a copy of each order on your number.
Customers send "Hi" and get an Order Now button that opens the menu. Pro adds automatic order-status messages, broadcasts and your own WhatsApp bot. We have not tested an Indonesian number on this set-up, so use the 7-day trial first. Meta bills the messages to your account, and Menuthere takes no cut. Meta's rate card from 1 October 2026 lists Indonesia at US$0.025 for utility and US$0.0411 for marketing messages (calculator).
Set-up
Plans are priced and billed in US dollars, so the rupiah amount moves with the exchange rate. Month to month, no contract, and a 7-day free trial on Lite and Pro.
You can set any currency for the store, so customers see rupiah prices.
In Settings, Payments, Tax, switch on "Charge tax on orders", enter a percentage and your tax number. It shows at checkout and on bills. Whether you charge PPN or a regional restaurant tax depends on your registration and your regency, so ask your accountant. Menuthere does not file tax or link to DJP systems. For reference, since January 2025 VAT is 12% on 11/12 of the price, 11% in effect (Directorate General of Taxes).
Free is $0 with 50 orders a month, then the menu turns view-only until the 1st or you upgrade. Lite is US$9 and Pro is US$39. See pricing.
You keep the customer list from your own orders. Lite adds full order history and a customer list export. Read who owns the customer data from delivery app orders.
Compared
A fair look at systems Indonesian owners consider, from each vendor's published pages (checked 27 September 2026). This is not a ranking. The full list is the ordering systems for Indonesia.
| System | What it is | Published price | Fee on orders | Suits |
|---|---|---|---|---|
| Menuthere | Ordering website, QR, table ordering, WhatsApp. Sign up yourself. | Free (50 orders a month), Lite US$9, Pro US$39 | 0% on every plan, no per-order fee | Owners who take cash and want a page, QR and WhatsApp at 0% commission |
| majoo | POS with inventory, CRM, accounting, an online store (Weborder) and a QR e-menu, from the Advance plan | From Rp249,000 a month per outlet, excluding VAT. 14-day free trial. | Not stated on the pages we read | Cafés and multi-outlet brands that want a POS and accounting in one subscription |
| iSeller | POS plus an F&B Online Ordering add-on: own mobile ordering site for table QR, pickup and courier delivery | Plans from Rp 300,000 a month, plus paid add-ons | No commission. Payments through iSeller Pay carry processing fees. | Restaurants that want orders to land in the POS, with local payments |
| Moka POS | Cloud POS from Gojek's group with Moka Order (table QR, online pickup and delivery) and GoFood and GrabFood orders in one app | Basic Rp299,000, Pro Rp499,000, Enterprise Rp799,000 per outlet a month. Moka Order comes with Pro and Enterprise. | 1.5% payment fee on each Moka Order transaction | Cafés and restaurants that want a full POS from a local vendor |
| Kasir Pintar | Mobile POS with a Food Menu plugin for QR table ordering and QRIS payments, and a free web store | Pro Rp 55,500 a month, Food Menu adds Rp 38,850 | No commission on orders | Small cafés, warung and restaurants that want a cheap mobile POS |
These four are POS systems with ordering built in, and they list local payments that Menuthere does not offer in Indonesia. If POS billing or QRIS at checkout matter more than 0% commission and a self-serve sign-up, look at them first.
Questions owners ask
Find your restaurant on Google and get your menu, ordering website and QR codes. The free plan has 50 orders a month and 0% commission.
Meta
Tech Provider
Official Meta Tech Provider
Menuthere is an official Meta Tech Provider. Your WhatsApp ordering, broadcasts and live order updates run on Meta's own WhatsApp Business Platform, the same one global brands rely on.
Sales by day, hour and dish — counted from the orders you already take.
Take UPI, card and wallet payments at checkout, each matched to its order.
Send offers to customers who have ordered, and win back the ones who drifted.
Discount codes, free items and points your customers redeem at checkout.
Every order lands on your dashboard, your phone and your kitchen printer at once.
Assign an order to your own rider; your customer follows it on a live link.
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