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Restaurant order management
Orders from your website, table QR codes and WhatsApp land in one dashboard and ring on a partner app until someone accepts. Print the KOT, give staff their own logins, keep the history.
Free plan: 50 orders a month, 0% commission. Start with your Google listing.
Not on Google? Create it manually
The short answer
A restaurant order management system gathers every incoming order in one place, tells the kitchen, follows each order from placed to completed and keeps the record. That is the whole job. Billing at the counter, stock and accounts are different tools.
Menuthere manages the orders you take yourself: your ordering website, your table QR codes and WhatsApp. They all arrive in one dashboard and one partner app.
It does not bring in orders from Zomato, Swiggy, talabat or any other delivery app. Those orders stay in the apps. The section on delivery apps below says what to look at for that.
Commission is 0% on every plan. The Free plan costs $0 and includes 50 orders a month. Lite at $9 a month and Pro at $39 a month remove the cap. See pricing.
How it works
This is what happens from the moment a customer orders to the day you look the order up again.
A customer orders from your website, scans a table QR code or chats with you on WhatsApp. On WhatsApp you also get a copy of each order on your own number. The order is saved in the dashboard the moment it is placed.
The Android and iPhone partner app rings and keeps ringing until the order is accepted. This works on every plan.
Tap Accept, or switch on auto-accept so new orders are accepted on their own. Auto-accept suits a busy counter or a cloud kitchen with one phone. It is a dashboard setting.
Print a KOT and a bill. They print as two separate documents, because they usually go to different printers. Print from the browser, or use the Menuthere Windows print app on a counter PC with a thermal printer. With auto-print on, the KOT prints when the order reaches the status you choose.
Every customer gets an order status page. Move the order through Accepted, Food ready, Dispatched and Completed, or mark it Cancelled, and the customer sees it without phoning you.
Search any order, filter by type or status and look back at history. Free keeps the last 30 days. Lite keeps the full history and lets you export it.
Inside the dashboard
Each card says what is included. A printer is something you buy yourself.
Website, table QR and WhatsApp orders sit in one list. Switch between live orders, all orders, pre-orders and dropped orders. Filter by delivery, takeaway or dine-in and by status, or search by text. Orders that start from a WhatsApp Order Now link carry a WhatsApp tag.
Android and iPhone. The alert repeats until you accept the order, so a new order is hard to miss. It is on every plan.
One switch. New orders are accepted by themselves. It is on every plan.
The KOT and the bill print as separate documents. Your logo and FSSAI number can go on the bill. For billing detail, see restaurant billing software.
Unlimited staff logins on every plan, so each cashier and cook has their own. Captains take table orders in the captain app with the POS add-on, and those orders land in the same dashboard.
Free keeps the last 30 days. Lite keeps the full history and lets you export orders and your customer list.
Beyond a single list
A table QR code orders into the same dashboard. A dashboard setting checks the diner is at the restaurant before the order goes through. If the same customer orders again from the same table, the new items join their open order and bill, and the feed shows the order as edited so the kitchen notices. Menuthere also has its own basic POS as an add-on. See table ordering.
Customers pick a time, including a table slot. The order waits in the pre-order list until it is due, so the kitchen sees tomorrow's orders today.
One account can run several outlets. Extra outlets are $39 a month each. A brand with several outlets can show customers an outlet picker.
What it does not do
Menuthere does not pull in orders from Zomato, Swiggy, talabat or any other delivery app. Those orders stay in each app's own tablet and dashboard. Menuthere manages the orders that come through your own website, table QR codes and WhatsApp.
If you need delivery-app orders on the same screen as your billing, look at a POS or an aggregator that integrates those apps. Petpooja lists Swiggy, Zomato and Dineout integrations on its order management page. In the US, ChowNow sells delivery-app order aggregation. These are options to look at, not Menuthere features.
Menuthere has one POS integration, with Petpooja. On Pro, Menuthere sets it up for you for a one-time fee. It does not bring delivery-app orders into Menuthere.
Some owners keep the apps to be found and invite repeat customers to order from their own link. For the money side, see commission-free online ordering, and in India what Zomato and Swiggy charge.
Cloud kitchens and delivery
A cloud kitchen has no dining room, so the ringing app, auto-accept and the KOT matter most. More in cloud kitchens.
Import your menu from a photo, PDF, Instagram or Google link. Orders from your own ordering website ring on the partner app, and the KOT prints for the kitchen. Each brand can have its own ordering website.
Set delivery zones and fees. Basic zones are on Free. Fees by distance and delivery areas drawn on a map are on Lite. On Pro, dispatch with your own riders and live tracking, or through Shiprocket or Adloggs. See delivery management.
The status page shows the order moving. With your own riders on Pro, the customer can follow the rider on a live tracking page. On Pro, status updates can also go out on WhatsApp from your own number.
Options and prices
Systems that combine delivery-app orders with billing cost more and suit a different restaurant. Prices are as each company published them on the date shown in the sources.
| Option | What order management means there | Delivery-app orders on the same screen? | Price |
|---|---|---|---|
| Menuthere | Orders from your website, table QR and WhatsApp in one dashboard and partner app. KOT printing. Basic POS as an add-on. | No | Free $0 (50 orders a month), Lite $9 a month, Pro $39 a month. 0% commission. |
| Petpooja (India) | A POS with online order management and order reconciliation. | Yes. Petpooja lists Swiggy, Zomato and Dineout integrations. | Base Plan ₹12,000 before tax, which includes delivery-app integrations. Billing period not stated on its pricing page. |
| ChowNow (US, Canada) | An ordering website and apps, plus delivery-app order aggregation. | Yes, on Grow and above. Not in Launch. | Launch $229 a month on an annual term or $249 monthly; Grow, where order aggregation starts, $319 or $349. Plus a $119 to $499 setup fee and 2.95% + $0.29 per transaction. |
| Gofrugal (India) | Cloud kitchen software with omnichannel order management, KOT and KDS. | Yes. Gofrugal lists food aggregator integration. | Not published on the page we read. |
Read between 26 September and 1 October 2026. Plans and prices change, so check the source before you decide. Payment-gateway fees are charged by the gateway, not by Menuthere. Menuthere suits an owner whose orders come through their own channels. A POS with app integrations suits an owner who lives on the delivery apps.
Questions owners ask
Find your restaurant on Google and get your own ordering website, QR codes and order dashboard. Free plan, 0% commission.
Meta
Tech Provider
Official Meta Tech Provider
Menuthere is an official Meta Tech Provider. Your WhatsApp ordering, broadcasts and live order updates run on Meta's own WhatsApp Business Platform, the same one global brands rely on.
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Every order lands on your dashboard, your phone and your kitchen printer at once.
Assign an order to your own rider; your customer follows it on a live link.
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