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Menu and catalogue on WhatsApp
The WhatsApp catalog lists dishes. A Menuthere menu link lists them with sizes and add-ons, then takes the order. Share it in chats, on Status and on your WhatsApp profile.
Free plan: $0 and 0% commission. 50 orders a month; menu items, sizes and add-ons are unlimited.
Not on Google? Create it manually
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You can use two together: the catalog or a link in the profile as the shop window, and a menu link for the actual order.
Quick to send. You have to send it again whenever a price changes, and customers cannot add anything to a cart from it. See what size of PDF or photo you can send.
A list of items inside the WhatsApp Business app, shown on your business profile. The app is free to download. Customers add items to a cart and send the cart to you as a message.
One link for chats, Status, your profile and a QR code. Customers open it in their phone's browser, pick sizes and add-ons, and order. This is what Menuthere gives you.
The customer sends Hi and gets buttons back. This needs the WhatsApp Business API. Menuthere's Pro plan does it on your own number. The WhatsApp food ordering bot page covers it in full.
The built-in option
The catalog lives in the WhatsApp Business app for Android and iPhone. Each item needs a unique title, at least one image and a country of origin. A price, a sale price, a description, a website link and a product code are optional, and you can add up to 10 images to an item from your files.
Items can be grouped into collections and hidden or shown again, which is handy for a sold-out dish. Customers add items to a cart and send it to you as a WhatsApp message. You can share the catalogue link in chats and add it to Status. The app is free to download, and the help pages we read list no fee for the catalog.
Here is what to know before you rely on it. The guide to adding your menu to WhatsApp Business has the steps.
Catalog or menu link
An order has sizes, add-ons, a total, a delivery area and a payment step. WhatsApp's published item fields cover none of these, so this table says 'not listed' rather than 'impossible'.
| PDF or photo | WhatsApp Business catalog | Menuthere menu link | |
|---|---|---|---|
| Photos and prices | Whatever the file shows | Photos. Price is optional and shown only in some countries. | Unlimited items and photos, in any currency |
| Sizes | Typed into the file | No size field listed. Use one item per size. | Sizes and variants on every plan |
| Add-ons | Typed into the file | No add-on field listed. Write them in the description. | Add-ons on every plan |
| Sold-out dish | Send the file again | Hide the item by hand in the app | Mark it out of stock and the link updates |
| Cart | None | Yes. It reaches you as a message. | Yes. The customer picks and places the order. |
| Total with delivery fee | You work it out in chat | You work it out in chat | Worked out on the page. Delivery areas drawn on a map on Lite. |
| Table ordering | No | No | Table QR ordering on every plan |
| Payment | Outside the chat | In the chat only in India, Brazil, Mexico and Indonesia. Elsewhere outside it. | Cash, pay on pickup or your own payment link on Free. Card and UPI online on Lite. |
| Where orders land | A chat thread | A chat thread | Your dashboard and a partner app that rings, plus a copy to your WhatsApp number |
| Review before customers see a change | No | Yes. Items are reviewed. | No WhatsApp review. You edit the link yourself. |
| Cost | Free | The app is free to download | Free $0, Lite $9, Pro $39 a month |
Compared on what WhatsApp's own help pages list, read 30 September 2026. Menuthere has 0% commission on every plan and 50 orders a month on Free. Plans and prices are on the pricing page. None of this makes the catalog a poor choice. For a home baker with 12 items and one price each, it is the quickest start. A menu link does the job once a menu has sizes, add-ons, delivery and payment.
Pro plan
On Pro, Menuthere connects the WhatsApp Business API to your own number. Customers stay in the chat and the menu link does the ordering. WhatsApp ordering explains the flow.
The customer sends Hi to your number and gets an Order Now button. It opens your menu already signed in, so they do not retype a name or number.
Order-status updates go back to the customer on WhatsApp. You can send broadcasts and comeback messages, run your own WhatsApp bot, and get a WhatsApp alert when an order is missed.
Menuthere submits the WhatsApp message templates these automations need to Meta on your behalf.
Meta bills its per-message fee to your own WhatsApp account, and Menuthere takes no cut. Work out a figure with the WhatsApp cost calculator. Pro is $39 a month with a 7-day free trial. Extra outlets are $39 a month each, and a brand with several outlets can show an outlet picker.
Quick guide
If each item has one price, the catalog is a fine first step and costs nothing to set up. You take orders by chat. See how home bakers take orders on WhatsApp and the bakeries page.
Use a menu link and put it in your WhatsApp profile and on Status. Sizes and add-ons are on every plan. See the cafés page.
A menu link can show your delivery area and fee on the order page. Lite draws the areas on a map and sets fees by distance. A cloud kitchen usually wants this.
The catalog has no idea of a table. A menu link with table QR ordering does, and a second order from the same table joins the open bill.
Keep drinks out of the WhatsApp catalog. The ban is on WhatsApp commerce, and your own ordering page follows your local law, so check your alcohol-sale rules. See alcohol on WhatsApp.
Keep a small catalog as the shop window, and add your menu link to your profile and to an item's website-link field. The link takes the order.
Before you list food
The WhatsApp Business Messaging Policy, last updated 23 September 2026, bans alcohol and tobacco in WhatsApp commerce whatever your licence. Repeated violations can lead to blocks on sending messages and then an account lock. Bars and hookah lounges should keep these items out of the catalog.
Catalog items and images are reviewed before customers see them. Plan for a delay before you launch a new menu. WhatsApp says a new collection should be reviewed within 24 hours.
In the UK, food sold online or by phone needs allergen information before the purchase is completed and again on delivery, says the Food Standards Agency. The EU has the same before-purchase rule for distance selling. A catalog description is one place for it, and so is a Menuthere item description. Rules for other countries are on the digital menu page.
Message only customers who gave you their number and agreed to hear from you. The same policy asks for this, and it applies to broadcasts and offers as much as to order updates.
Questions owners ask
Find your restaurant on Google and get your menu, ordering website and QR codes. Free plan, 0% commission, sizes and add-ons included.
Meta
Tech Provider
Official Meta Tech Provider
Menuthere is an official Meta Tech Provider. Your WhatsApp ordering, broadcasts and live order updates run on Meta's own WhatsApp Business Platform, the same one global brands rely on.
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