Uber Eats vs DoorDash for restaurants in Australia (2026)

Uber Eats and DoorDash charge Australian restaurants the same 30% when their couriers deliver, so the difference is in the other plans and fees. Uber Eats is cheaper for pickup (8% vs 15%), DoorDash is a little cheaper for self-delivery (15%, or 12% on DashPass, vs 16%), and DoorDash has no activation fee while Uber Eats charges A$700 plus GST for your first location. Both add 10% GST on their fee. Since Menulog closed on 26 November 2025, these are the two big apps left. A direct order through your own Menuthere page costs only Stripe's card fee, about A$0.96 on a A$40 order.

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What happened to Menulog

Menulog stopped operating in Australia on 26 November 2025. Before closing it signed a commercial agreement with Uber Eats: from that date, Menulog customers were redirected to the Uber Eats app. For former Menulog restaurants, Uber announced a 0% Uber Eats Fee on delivery orders for 180 days and a waived activation fee. That offer was tied to the transition, so check your own order form for what applies now.

For restaurants that were on Menulog only, the choice now is Uber Eats, DoorDash, both, or ordering through your own website. Being on both apps at once is allowed: see can I be on Uber Eats and DoorDash at the same time?

Fees side by side

From each app's Australian merchant pricing page, read 20 October 2026:

Detail and sources: Uber Eats commission in Australia and DoorDash commission in Australia. Every country's rates: delivery app commission.

Worked example: one A$40 order, five ways

Order: food worth A$40.00 with GST-inclusive prices, a Friday-night order in Perth (prices as of October 2026). Commission is shown on A$40 for both apps; DoorDash's pricing page says it charges on the order subtotal, so check your statement to see whether yours is worked out before or after GST.

How the direct line works: Stripe charges 1.65% + A$0.30 on a domestic card (A$0.66 + A$0.30), and Stripe's fees include GST. Menuthere adds no commission. On Lite (US$17 a month) the money goes to your own Stripe balance.

Over a month of 300 such delivery orders, 30% plus GST comes to A$3,960 on either app, against about A$288 in Stripe fees if the same orders came direct (prices as of October 2026, before your own delivery costs).

If you're registered for GST, you can generally claim the GST on these fees back as a credit on your BAS, so the A$1.20 isn't a final cost. The 30% is. More on GST in GST on restaurant and takeaway food.

Getting paid

A direct card order on Menuthere goes to your own Stripe balance, and Stripe pays out to your bank on Stripe's schedule.

Card surcharges ended on 1 October 2026

The Reserve Bank decided to end surcharges on eftpos, Mastercard and Visa cards from 1 October 2026, and the ACCC's guidance also lists American Express. That affects your own ordering page more than the apps: you can no longer add 1.5% for card payments at checkout, so card costs go into your menu prices. Weekend and public holiday surcharges are a separate matter and still allowed with the right menu wording. Work out new prices with the card-surcharge menu price calculator. Menuthere's checkout never adds a card surcharge.

Which app should you choose?

• Mostly delivery, no drivers of your own: both cost 30%. DoorDash has no activation fee and a 30-day trial. Uber Eats has the former Menulog customers, who were sent to its app.
• Lots of pickup: Uber Eats at 8% is about half DoorDash's 15%.
• You have your own drivers: DoorDash self-delivery is 15% (12% on DashPass), Uber Eats 16%. Compare how often you'd need a Dasher at A$9.99.
• Both: many restaurants list on both apps and put a QR card in every bag that points regulars to their own ordering page.

The apps' "own website" products aren't free either: Uber's Webshop takes 25% when Uber delivers. See are Uber Webshop and DoorDash online ordering really commission-free?, plus alternatives to Webshop, DoorDash and DoorDash Online Ordering.

Your own ordering page with Menuthere

• Free, US$0: ordering website, QR menu, takeaway, delivery (you deliver) and table orders, orders sent to your WhatsApp, up to 50 orders a month, 0% commission, no card needed.
• Lite, US$17 a month: online card payments through your own Stripe account (cards, Apple Pay, Google Pay), pre-orders, coupons, own domain. See connect Stripe.
• Pro, US$39 a month: WhatsApp Business API ordering, loyalty points, your own riders, several outlets.
• Branded App, US$99 a month: your restaurant's own Android and iOS app. See the Branded App.

Lite and Pro have a 7-day free trial (a card is needed to start; nothing is charged until it ends). Menuthere takes 0% commission on every plan. See pricing, the online ordering system for Australia, commission-free online ordering and the best online ordering systems in Australia.

Rates change. Check each app's current pricing page and your own agreement before you sign.

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