How can a frituur in Belgium take orders online without commission?

By the Menuthere editorial team · Last updated

Put your own ordering page online and send customers to it. Orders come straight to the frituur for pickup or your own delivery, and you pay card fees, not a commission on every pakje friet.

  • Uber Eats publishes its Belgian rates: 30% when its couriers deliver and 13% when you deliver yourself, plus €3.99 a week.
  • Takeaway.com and Deliveroo don't publish theirs. Guides put Takeaway.com at about 13–14% for own delivery and Deliveroo at about 30–35% with its riders.
  • The apps add 21% VAT to their commission, so a 30% fee on a €25 order is €7.50 plus VAT.
  • On your own page you pay card fees only, such as Stripe's 1.5% + €0.25 on standard EEA cards. Cash at pickup costs nothing.
  • You can keep the apps for new customers and move regulars to your own link with a QR card at the counter.

Your own ordering page for the frituur

Menuthere gives your frituur its own ordering website with 0% commission: pickup, your own delivery and scheduled orders, a menu in several languages, and card payments to your own Stripe account.

See online ordering in BelgiumStart free trial
Uber Eats, Belgium
30% (couriers), 13% (own delivery or pickup)
Takeaway.com, Belgium
About 13–14% own delivery, 20–25% couriers (not published)
Deliveroo, Belgium
About 30–35% with its riders (not published)
VAT on app commission
21%

What 300 orders of €25 cost you

One month, 300 orders of €25 (€7,500 in sales), before VAT on the fees
ChannelFeeA month
Uber Eats, its couriers30%€2,250 plus €3.99 a week
Uber Eats, you deliver13%€975 plus €3.99 a week
Takeaway.com, you deliverAbout 14% (approximate)About €1,050
Your own page, paid by card1.5% + €0.25 (Stripe, EEA cards)About €188

The app figures leave out the 21% VAT, which a VAT-registered frituur can usually deduct. See each app's page for the details: Uber Eats Belgium, Takeaway.com Belgium and Deliveroo Belgium.

How to start

  1. 1

    Put the menu online

    Fries, snacks, sauces and combos, with prices in euro and sizes (klein, middel, groot) as options.

  2. 2

    Choose pickup times

    Let customers pick a time so the evening rush is spread out and orders are ready when they arrive.

  3. 3

    Decide on delivery

    Pickup only, or your own delivery with a zone and a fee you set.

  4. 4

    Hand out the link

    A QR card at the counter, on the bag and on your Google listing. Every repeat order through it pays no commission.

Next questions

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