What is a WhatsApp order management system?

It is software that collects WhatsApp orders in one list, tracks each order's status and sends updates, so you do not run the shop from a chat.

• Orders from WhatsApp go into one list, not a long chat.
• Each order has a status, such as accepted, ready or delivered.
• The customer gets order updates automatically in the same chat.
• Staff see the same list, so two people do not answer the same order.
• Ask whether it works on your own number and whether it charges a cut of each order.