How do I set up free click and collect for my restaurant?
By the Menuthere editorial team · Updated
Click and collect means a customer orders ahead and picks the order up in store. With Menuthere you give them an ordering link or QR code, they choose a pickup time, and the order reaches your kitchen — at 0% commission. It is free on the Free plan ($0, 50 orders a month); online card payment is added on a paid plan (Lite $17/month).
- Click and collect ordering is free on the Free plan ($0), which covers 50 orders a month at 0% commission.
- Customers order from a link or QR you share — on Google, Instagram, WhatsApp or your window — with no app to download.
- To take card payment online rather than on pickup, you upgrade to Lite ($17/month), which also gives you your own domain.
- A dedicated tool like LivePepper starts from €59 a month plus a setup fee from €599, so a free start is the clear difference.
Click and collect that starts free, at 0% commission
Menuthere gives you an ordering link and QR code customers use to order and pick up, with a pickup time and 0% commission. It is free on the Free plan; Lite ($17/month) adds online card payment and your own domain.
How do I turn on click and collect?
- 1
Build your menu
Add your items in Menuthere; your ordering page and QR code come with it, free.
- 2
Set pickup
Turn on pickup, set your prep time and opening hours, and the ordering page offers pickup slots.
- 3
Share the link
Put the link and QR on Google, Instagram, WhatsApp, receipts and your window so customers order ahead.
- 4
Take the order
Orders land in your dashboard and partner app at 0% commission; the customer collects at the chosen time.
What is free, and what needs a paid plan?
The click and collect ordering itself is free on the Free plan, which is $0 and covers 50 orders a month at 0% commission. To take card payment online before pickup (rather than paying in store), you move to Lite at $17 a month, which also gives you your own domain and removes the Menuthere badge. You only ever pay a gateway's card fee on online payments, and that goes to the gateway.
| Menuthere | LivePepper | |
|---|---|---|
| Starting price | Free ($0) | From €59/month |
| Setup fee | None | From €599 |
| Commission on orders | 0% | 0% |
| Online card payment | On Lite ($17/mo) | Included |
Is click and collect cheaper than a delivery app?
For pickup orders, yes. A delivery app charges a commission on every order, while click and collect on your own link is a flat monthly fee — or free on Menuthere's Free plan — with 0% commission. Many restaurants keep a delivery app for discovery and push regulars to their own commission-free pickup link alongside it.
Who this is a good fit for
- Restaurants, cafés and bakeries that want pickup orders without paying a delivery app's commission.
- Owners who want to start at no cost and add online card payment only when it pays for itself.
- Places that can send customers to their own link through Google, Instagram and WhatsApp.
Who this is not for
- Owners who need a full managed delivery module with assigned couriers out of the box — a paid tool like LivePepper's delivery tier may fit better.
- A brand-new place with no customer base yet, where a delivery app's marketplace can bring the first orders.
Common follow-up questions
Can I really run click and collect for free?
Yes. Click and collect ordering is included on the Free plan at $0, with 50 orders a month and 0% commission. Past 50 orders the menu turns view-only until the 1st, or you upgrade to an unlimited paid plan.
Do customers pay online or on pickup?
Both are possible. Payment on pickup is free; to take card payment online before collection you upgrade to Lite ($17/month) and connect a payment gateway, whose card fee is separate from Menuthere.
How do customers find my pickup link?
You share it: a QR on your window and packaging, the link on your Google listing, your Instagram bio and WhatsApp. Each one points at your own ordering page.
Read next
Sources (3)
- LivePepper pricing (from €59/month, setup from €599, no commission on orders), LivePepper, read 25 October 2026
- Click & collect for restaurants: price guide, Brewbook, 2026
- Menuthere pricing — free plan, 0% commission, Menuthere, read 25 October 2026