For Irish restaurants and takeaways
Online ordering system for restaurants and takeaways in Ireland
An online ordering system lets customers order and pay on your own website, so you keep the order and the customer. Menuthere gives restaurants, takeaways and cafés in Ireland one menu for collection, delivery and table orders, with prices in euro and 0% commission on every plan.
Free plan: 50 orders a month and 0% commission. Paid plans from US$17 a month. Find your restaurant on Google to start.
Not on Google? Create it manually
What it does
What an online ordering system does for an Irish takeaway
It has two halves. The customer side is a mobile-friendly menu on your own link or domain: customers pick dishes, sizes and extras, choose collection or delivery, and pay by card or on collection. The kitchen side is where orders land, on a dashboard, a phone app and a kitchen printer, so staff can accept, cook and mark the order ready.
The difference from Just Eat, Deliveroo or Uber Eats is who owns the customer. On an app, the platform keeps the relationship and takes a share of every order, plus 23% VAT on that share. On your own system, the customer orders from you and you see their name and number. Most Irish owners keep the apps for new customers and use their own page for regulars.
- 0% commission on every plan. Card payments go to your own Stripe account.
- Euro prices with Ireland's VAT rates set per dish: 9% hot food, 0% cold food, 23% soft drinks.
- Collection, delivery and table orders from one menu.
What the apps charge
What Just Eat, Uber Eats and Deliveroo charge in Ireland
Published or reported rates, checked in September and October 2026. All three add VAT to their fees, and Ireland's standard rate is 23%. We found no legal cap on delivery-app commission in Ireland.
| Platform | They deliver | You deliver or collection | Joining fee |
|---|---|---|---|
| Just Eat | 30% (in its own example) | 14% when you deliver (in its own example) | None, according to its FAQ |
| Uber Eats | 30% (33% on Uber One orders) | 13% | €650 activation fee, once |
| Deliveroo | Not published. Reported at about 25–35% | Not published | Depends on your device option |
Just Eat's Irish FAQ says its rate "varies based on your business needs", so check your agreement. Full breakdowns: Just Eat commission in Ireland, Uber Eats commission in Ireland and Deliveroo fees in Ireland.
Worked example
300 orders a month at €30
A Dublin takeaway does 300 orders a month at an average of €30: €9,000 in sales. Here is what each channel costs in a month and a year. VAT on the app fees is worked out at 23%.
| Channel | Fee | VAT on fee (23%) | Total a month | A year |
|---|---|---|---|---|
| Just Eat delivers (30%) | €2,700 | €621 | €3,321 | €39,852 |
| Just Eat, own couriers (14%) | €1,260 | €289.80 | €1,549.80 | €18,597.60 |
| Uber Eats, you deliver (13%) | €1,170 | €269.10 | €1,439.10 | €17,269.20 |
| Your own system (Menuthere Lite + Stripe standard EEA cards) | US$17 plan + €210 card fees | No commission, so no VAT on commission | about €210 + US$17 | about €2,520 + US$204 (or US$170 on yearly billing) |
Stripe's standard rate for EEA cards is 1.5% + €0.25, so a €30 order costs €0.70. If you're VAT-registered you can usually reclaim the VAT on app fees, but the commission itself is gone.
Irish VAT
Set Ireland's VAT rates dish by dish
Since 1 July 2026, hot takeaway food and restaurant meals are at the 9% second reduced rate (13.5% until 30 June 2026). Cold takeaway food stays at 0%, and soft drinks, bottled water and alcohol stay at 23%. Revenue also says delivery services are standard-rated. Menuthere lets each dish carry its own rate, so one bill can mix them.
| Line | Price (VAT included) | VAT rate | VAT inside the price |
|---|---|---|---|
| 2 × chicken curry (hot) | €29.00 | 9% | €2.39 |
| 1.5 litre cola | €3.50 | 23% | €0.65 |
| Delivery fee | €3.00 | 23% (Revenue: delivery services) | €0.56 |
| Total | €35.50 | €3.60 |
In Menuthere, set the store rate to 9%, mark dishes Tax Inclusive and give drinks a 23% rate (cold sandwiches and salads for takeaway, 0%). Menuthere doesn't add VAT to the delivery fee line, so set your delivery fee as a VAT-inclusive amount and ask your accountant how to record it. A combination meal deal (hot food with a soft drink at one price) has to be split between the two rates. See tax and VAT settings.
How it works
How Menuthere's online ordering system works
- 1
Find your business on Google
Menuthere pulls your name, address and photos from your Google listing. Set the currency to EUR and the timezone to Dublin.
- 2
Import your menu
Upload a photo or PDF and the AI reads in the dishes and prices. Sizes, add-ons and sold-out marking are built in. Moving from GloriaFood? Import that menu directly; it closes on 30 April 2027.
- 3
Choose order types
Collection, delivery and dine-in table orders, all from one menu.
- 4
Set up payments
Cash or pay on collection on Free. Your own Stripe account for card payments, Apple Pay and Google Pay on Lite and above.
- 5
Share your link
On your Google Business Profile, Instagram bio, flyers and receipts. Print the free QR codes for the counter and tables.
- 6
Take orders
Each order rings on the partner app until someone accepts it, or switch on auto-accept. Tickets print to your kitchen printer.
Irish rules
Irish rules your online menu has to follow
Allergens in writing. Ireland is stricter than the UK here. S.I. No. 489 of 2014 says allergen information for food that isn't prepacked must be given in writing, in English (or in Irish and English), before the sale. For online and phone orders, the FSAI says you must give it before the order is placed and again at delivery, in writing at one of the two stages at least. On Menuthere, tag the 14 allergens on each dish on every plan, including Free, and customers see them when they open the dish. Add a printed allergen sheet to delivery bags too: make one with the allergen chart maker.
Prices and charges. The Retail Prices (Food in Catering Establishments) Display Order 1984 requires prices that include tax, and any service, cover or minimum charge must be stated with the prices. The CCPC says the final price must include taxes and charges, and that charging more than the displayed price is a misleading price indication.
Tips and service charges. Under the Payment of Wages (Amendment) (Tips and Gratuities) Act 2022, an employer must pass electronic tips and any service charge to staff, and since 1 December 2022 must show a tips notice on every website or app used for the service, as well as on the premises. If you switch on tips or a service charge in Menuthere, put your tips policy on your ordering page: the one-line announcement bar (Lite) or your legal pages can carry it.
No card surcharges. Since 13 January 2018, Irish businesses can't add a surcharge for paying by debit or credit card, under the EU payment services rules (S.I. No. 6 of 2018). Build card costs into your prices.
- Allergens in writing, before the order and at delivery
- Prices in euro, VAT included
- Tips notice on your website or app
- No card surcharges
Service charge
A service charge is taxed in Ireland: switch the tax on
Revenue's VAT guidance says a service charge that appears on the bill is part of the price of the meal and is taxed at the second reduced rate (9%). Voluntary tips that aren't on the bill are outside VAT.
Menuthere's optional service charge is a percentage of the food, shown at checkout as its own line that the customer can remove. In Ireland it starts untaxed, so open `Settings → Payments & tax → Tips & service charge` and switch on Charge tax on the service charge. Your store's rate (9%) is then added to it and shown on its own line on the bill. Tips customers add at checkout are never taxed. See tips and service charge.
Card payments
Taking card payments with Stripe in Ireland
Menuthere never touches your money. Stripe charges its own fee, with no setup or monthly fee on standard pricing, and Menuthere adds nothing on top. Currency conversion adds 2%, and a dispute costs €20.
| Card type | Stripe Ireland rate | Per €30 order | 300 orders a month |
|---|---|---|---|
| Standard EEA cards | 1.5% + €0.25 | €0.70 | €210.00 |
| Premium EEA cards | 2.8% + €0.25 | €1.09 | €327.00 |
| UK cards | 2.5% + €0.25 | €1.00 | €300.00 |
| International cards | 3.15% + €0.25 | €1.20 | €358.50 |
Most Irish customers pay with Irish-issued, standard EEA cards. Visitors from Northern Ireland and Great Britain pay the UK-card rate.
Features
Features Irish takeaways use most
One ordering website
Collection, delivery and table orders. Scheduled orders and pre-orders on Lite, so customers can order Friday's dinner at lunchtime. Minimum order value and a free-delivery threshold at checkout.
QR table ordering
Diners order from the table and a second round joins the open bill. See QR code menus in Ireland.
Delivery zones and riders
Basic zones on every plan; zones priced by area and distance fees on Lite and above. Your own rider app for iPhone and Android with live tracking for customers on Pro. You assign each order to a rider with one tap.
Card payments
Through your own Stripe account (Lite and above); Stripe pays you directly. Apple Pay and Google Pay if you switch them on in Stripe. See online payments.
Allergens and nutrition
Tag the 14 allergens and add calories on every dish, on every plan including Free, so the written information is on the menu before the order.
Repeat orders
Coupons and Google menu sync (Lite), loyalty points (Pro), and WhatsApp ordering in Ireland on your own number with automatic order updates (Pro; Meta charges about €0.014 per update).
Compared
Online ordering systems in Ireland compared
Prices from each provider's public Irish page, read in September and October 2026. Check them before you sign, as offers change.
| System | Monthly price | Commission | Card fees | Contract |
|---|---|---|---|---|
| Menuthere | Free US$0 (50 orders a month); Lite US$17; Pro US$39 | 0% on every plan | Your own Stripe (1.5% + €0.25 EEA cards) | Month to month |
| Square Online | Free €0; Plus €25; Premium €69 (billed annually) | None | 1.4% + 25c + VAT per EU/EEA card (15c on Premium) | Plans billed annually or monthly |
| Flipdish | Website from €49 a month billed annually, or €69 monthly, ex VAT, per site | Flipdish fees per order; rate not published | Flipdish only; you can't use your own processor | 12 months, renews automatically unless cancelled 3 months before the end |
For a longer, fairer list, see the best online ordering systems in Ireland.
Plans
Menuthere plans, 0% commission
| Plan | Price | Best for |
|---|---|---|
| Free | US$0 forever | Testing direct ordering. 50 orders a month, then the menu is view-only until the 1st. QR codes, unlimited items, basic delivery zones |
| Lite | US$17 a month | Most Irish takeaways. Unlimited orders, your own domain, Stripe card payments, scheduled orders, table booking, advanced delivery zones, coupons, no “Ordering by Menuthere” badge |
| Pro | US$39 a month | Busy sites. WhatsApp Business API on your own number, loyalty, rider app, several outlets, POS integration (no charge for a POS we already integrate with; a set-up fee for a new one), advanced analytics |
| Branded App | US$99 a month | Your own Android and iOS app: everything in Pro, Apple and Google store fees included. See Branded App |
Billed in US dollars; your bank converts it to euro. Lite and Pro have a 7-day free trial: a card is needed to start, and nothing is charged until it ends. Month to month; pay yearly and get 2 months free. See full pricing.
Go live
Seven steps to go live this week
- 1
Claim your Google Business Profile
If you haven't already. Customers find you there first.
- 2
Create your Menuthere account
Pull in your Google details and set the currency to EUR.
- 3
Import your menu
Check every price includes VAT, then set 23% on soft drinks and 0% on cold takeaway items.
- 4
Tag the 14 allergens
On every dish, so the written information is there before the order.
- 5
Set collection and delivery
Collection times, delivery zones, a minimum order and a free-delivery threshold.
- 6
Connect Stripe
For card payments, or start with cash on collection.
- 7
Tell your regulars
Add the link to Google, Instagram and Facebook, and put a QR sticker in every app bag. A small direct-order perk, such as 10% off over €25, is a coupon on Lite.
Questions owners ask
Answered, plainly.
Sources (16) · checked 2026-10-20
- Tax and Duty Manual: VAT treatment of restaurant and catering services (last reviewed June 2026) · Revenue, 20 October 2026
- Current VAT rates · Revenue, 20 October 2026
- Service charge, catering: VAT rate · Revenue, 20 October 2026
- S.I. No. 489/2014: allergen information for non-prepacked food · Irish Statute Book, 20 October 2026
- Labelling: distance selling · Food Safety Authority of Ireland, 20 October 2026
- S.I. No. 213/1984: Retail Prices (Food in Catering Establishments) Display Order · Irish Statute Book, 20 October 2026
- Price display regulations for restaurants and cafés · CCPC, 20 October 2026
- S.I. No. 545/2022: Payment of Wages Act 1991 (Display of Notices) Regulations · Irish Statute Book, 20 October 2026
- PSD2 overview (surcharging) · Central Bank of Ireland, 20 October 2026
- Stripe Ireland pricing · Stripe, 20 October 2026
- Square Online plans (Ireland) · Square, 20 October 2026
- Online ordering pricing plans (Ireland) · Flipdish, 20 October 2026
- Flipdish terms of service · Flipdish, 20 October 2026
- Just Eat Ireland partner sign-up page text, archived copy · Just Eat, 11 March 2026
- Uber Eats pricing (Ireland) · Uber Eats, 25 September 2026
- Menuthere pricing · Menuthere, 20 October 2026
Start your Irish ordering page
Start from your Google listing and Menuthere builds your store in minutes. Free for 50 orders a month, 0% commission. Prefer a walkthrough? Book a demo.
