How do I take WhatsApp orders in my restaurant?
By the Menuthere editorial team · Updated
Put your menu on a link, the customer picks the dishes and the order reaches you on WhatsApp on your own number, already added up and with the address. With Menuthere the Free plan ($0) sends a copy of every order to your WhatsApp, and the Pro plan ($39/month) adds the WhatsApp Business API on your number, with an Order Now button to order from the chat. Always 0% commission. Updated October 2026.
- On the Free plan ($0) the customer orders from your link and you get a copy of every order on your WhatsApp.
- On Pro ($39/month) you get the WhatsApp Business API on your number: the customer writes and gets a button to open the menu.
- The order arrives added up, with items, quantity and address, with nobody typing the ticket by hand.
- 0% commission on every plan; Meta bills its per-message fee to your own account, not to Menuthere.
- The customer downloads no app: they use the WhatsApp they already have.
Get every order on your WhatsApp
With Menuthere the customer builds the order from your menu and it reaches you on WhatsApp on your number, added up. On Pro, with the WhatsApp Business API, the customer writes and gets a button to order from the chat. 0% commission.
How does it work step by step?
The customer opens your link or scans the QR, picks the dishes, adds their name and the address or pickup time, and sends. On the Free plan the order reaches you on WhatsApp on your number, added up, and also appears in your dashboard and the partner app that rings until you accept it. On Pro, the customer can write to your number, get an Order Now button that opens the menu already signed in, and then receive order-status updates automatically.
| Free ($0) | Pro ($39/mo) | |
|---|---|---|
| Copy of the order to your WhatsApp | Yes | Yes |
| WhatsApp Business API on your number | No | Yes |
| Order Now button in the chat | No | Yes |
| Automatic status updates | No | Yes |
| Commission per order | 0% | 0% |
What does it cost and who bills the messages?
Starting is free: the Free plan is $0 and already sends a copy of every order to your WhatsApp. The WhatsApp Business API is on Pro ($39/month). Automatic messages go through Meta, which bills its per-message fee to your own account; Menuthere keeps none of that and takes no commission on the order. Estimate the message cost with the WhatsApp calculator.
Do I pay commission on WhatsApp orders?
No. Menuthere is 0% commission on every plan, including WhatsApp orders. You pay a flat fee (or nothing on Free) and, if you take cards, the gateway charges its own card fee, which goes to the gateway and not to Menuthere. It is how you stop losing a percentage to delivery apps and take orders on your own channel. See commission-free ordering.
Who this is a good fit for
- Restaurants and cafés whose customers already order on WhatsApp and want the order to arrive complete and added up.
- Businesses that want to start free and move to automatic messages on Pro as they grow.
- Cloud kitchens and takeaways that run everything from a phone.
Who this is not for
- Those who only want a read-only menu with no orders: a view-only QR menu is enough for that.
- Those who don't want WhatsApp at all: Menuthere also takes orders on the website and dashboard without WhatsApp.
Common follow-up questions
Do orders arrive on my own WhatsApp number?
Yes. On the Free plan you get a copy of every order on your number. On Pro, with the WhatsApp Business API, your customers write to your own number and get a button to order from the chat.
Does the customer have to download an app?
No. The customer uses your menu link and the WhatsApp they already have on their phone. There is nothing to install and no account to create.
Who charges for the automatic messages?
Meta bills its per-message fee to the restaurant's account, not Menuthere. Menuthere takes no commission on orders. Estimate the cost with the WhatsApp calculator.
Read next
Sources (1)
- Menuthere pricing — Free $0, Pro $39/month, 0% commission, Menuthere, read 25 October 2026