How do I automate WhatsApp orders with an auto-attendant?
By the Menuthere editorial team · Updated
Instead of typing every order by hand, connect a menu or auto-attendant to your own WhatsApp number so customers pick items and send a complete, totalled order into your chat. On Menuthere's Pro plan at $39/month, WhatsApp runs on your own number with an Order Now button and automatic order updates, at 0% commission. Tools like Anota AI, iFood's platform, also run a WhatsApp AI attendant.
- A free Menuthere order page lets customers pick items and send a totalled order into WhatsApp, with no typing on your side.
- The WhatsApp Business app is free and connects to a platform using your own number.
- On Menuthere's Pro plan ($39/month), WhatsApp uses your own number with an Order Now button and automatic updates.
- Automation means fewer mistakes and centralised orders instead of a scrolling chat.
- Every order stays 0% commission; you pay your plan, not a cut of each sale.
Turn WhatsApp into a real order channel
Menuthere lets customers pick items on a page and send a complete, totalled order into your WhatsApp. On Pro it runs on your own number with an Order Now button and automatic updates. No customer login, 0% commission, and it grows into a full ordering store.
How does a WhatsApp auto-attendant work?
A menu or auto-attendant replaces typing the order out. The customer opens your WhatsApp or an order page, picks items, and a complete, totalled order lands in your chat with their name and address. Some platforms add an AI attendant that answers questions and guides the order. The order is centralised, so nothing gets lost in a scrolling conversation.
| By hand | With a menu / attendant | |
|---|---|---|
| Entering the order | You type it out | Customer picks, it arrives totalled |
| Mistakes | Easy to miss an item | Fewer, items are selected |
| Where it lands | In the chat | A totalled order with details |
| Commission | 0% | 0% |
Do I need WhatsApp Business, and can I use my own number?
The WhatsApp Business app is free and is the recommended account for taking orders. You keep your own number and connect it to a platform. On Menuthere's Pro plan, ordering runs on your own number with an Order Now button and automatic order updates, so customers message the number they already know.
Does a WhatsApp attendant cost commission?
With Menuthere, no — it is 0% commission on every order, including WhatsApp orders. You pay your plan fee and your payment gateway's card fee if you take online payment. Other WhatsApp tools, such as Anota AI (iFood's platform), charge a monthly fee by order volume rather than a cut of each sale; check their current pricing.
Who this is a good fit for
- Restaurants and cloud kitchens already taking orders in WhatsApp who want fewer typing mistakes.
- Owners who want a totalled order with the customer's name and address, not a long chat to read back.
- Places ready for Pro, where WhatsApp on your own number and automatic updates live.
Who this is not for
- A place with very few orders a week that is happy to reply by hand — a free order page already removes most of the typing.
Common follow-up questions
Which Menuthere plan puts WhatsApp on my own number?
The Pro plan at $39/month runs WhatsApp on your own number with an Order Now button and automatic order updates. A free order page works on any plan. See pricing.
Can customers order without typing everything?
Yes. With a free order page they pick items and a totalled order lands in your chat with their name and address, so you are not reading a long message.
Is Anota AI the same as this?
Anota AI, iFood's platform, is a strong WhatsApp AI attendant that charges a monthly fee by order volume. Menuthere focuses on a 0%-commission order page and WhatsApp on your own number; pick what fits your volume.
Read next
Sources (3)
- Automating WhatsApp orders for restaurants, OlaClick, read 25 October 2026
- Anota AI — iFood's WhatsApp platform for restaurants, iFood, read 25 October 2026
- Menuthere pricing — WhatsApp on Pro, 0% commission, Menuthere, read 25 October 2026