How do I set up a loyalty program for my restaurant?
By the Menuthere editorial team · Updated
Pick a simple reward tied to orders on your own channel: loyalty points, a buy X get Y deal, or a digital stamp card. Run it where customers already order so it needs no extra app, and remind them on WhatsApp. With Menuthere a loyalty program — points, buy X get Y and review requests — is part of the Pro plan at $39/month, at 0% commission, and there are free stamp-card and review tools to start.
- Keep it simple: points per order, a buy X get Y deal, or a stamp card are all easy for customers to understand.
- Tie rewards to your own ordering link, so loyalty pushes repeat orders onto your 0% commission channel.
- On Menuthere's Pro plan you get loyalty points, buy X get Y and review requests built in.
- Remind customers on WhatsApp with broadcasts and comeback messages from your own number (Pro).
- Free loyalty stamp-card and Google review tools let you start before you upgrade.
Turn first orders into repeat orders
Menuthere's loyalty program rewards repeat orders with points and buy X get Y deals, asks happy customers for reviews, and lets you bring them back with WhatsApp messages from your own number, all tied to your own 0% commission ordering.
Which type of loyalty program should I choose?
Match the reward to how often people visit. A stamp card (buy 9, get the 10th free) is clear for a daily coffee. Points per order suit a place people order from often in different amounts. Buy X get Y pushes a specific item. The best program is the one your customers understand in a sentence and that rewards the behaviour you want: ordering direct, more often.
| Type | Best for | On Menuthere |
|---|---|---|
| Stamp card | Daily habits (coffee, lunch) | Free stamp-card tool |
| Points per order | Frequent, varied orders | Pro plan |
| Buy X get Y | Pushing a specific item | Pro plan |
| Review requests | More Google reviews | Pro plan + free review tool |
How do I run it without another app for customers?
Run loyalty inside the ordering your customers already use. With Menuthere, points and buy X get Y are part of your own ordering on the Pro plan, so a customer earns and redeems where they order, with no separate loyalty app to download. You can start even sooner with the free stamp-card tool and a Google review QR code.
How do I remind customers to come back?
On Menuthere's Pro plan you can send WhatsApp broadcasts and comeback messages from your own number — a reminder, an offer, a nudge when someone has not ordered in a while. On the Branded App plan you can send unlimited push notifications straight to your app customers' phones, as often as you like, with no cost per message.
Who this is a good fit for
- Cafés, dessert shops and quick-service places with frequent, low-value repeat visits where points add up fast.
- Owners already taking orders on their own link who want a reason for customers to come back to it.
- Places that want to ask happy customers for Google reviews at the right moment.
Who this is not for
- Occasional-visit restaurants where a customer may come once or twice a year, so points rarely build up.
- Owners not yet taking any direct orders; set up your own ordering first, then add loyalty on top.
Common follow-up questions
Do my customers need a loyalty app?
No. Loyalty runs inside your own ordering, so customers earn and redeem where they already order. The free stamp-card tool and Google review QR need no customer app either.
Can I ask for Google reviews as part of loyalty?
Yes. Review requests are part of the Pro plan, and there is a free Google review QR tool to put a review link on tables and receipts.
What does a loyalty program cost?
On Menuthere, loyalty points and buy X get Y are part of the Pro plan at $39/month, with 0% commission on the orders. Free stamp-card and review tools let you start at no cost.
Read next
Sources (2)
- Menuthere loyalty program, Menuthere, read 25 October 2026
- Menuthere free tools (stamp cards, review QR), Menuthere, read 25 October 2026